Does Reliance Matrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Reliance Matrix employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Reliance Matrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Reliance Matrix?

79% of Reliance Matrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reliance Matrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Reliance Matrix?

Claims Examiner (10) , Absence Management Specialist (9) , Client Manager (3) , Customer Service Representative (3) , Supervisor (3) , Account Manager (2) , Claims Examiner II (2) , Customer Care Representative (2) , Integrated Claims Examiner (2) , Manager (2) , Operations Manager (2) , Regional Client Manager (2) , Underwriter (2)

What are the pros of working at Reliance Matrix according to real employee reviews?

"People are great." ((in 8 reviews)); "Very kind and friendly management ." ((in 5 reviews)); "Great culture and work environment" ((in 5 reviews)); "Leadership is approachable and transparent, and there’s a real sense of purpose in the work we do." ((in 4 reviews)); "annual bonus and merit increase based performance" ((in 3 reviews))

What are the cons of working at Reliance Matrix according to real employee reviews?

"1) Lower pay" ((in 4 reviews)); "Work life balance not good" ((in 3 reviews)); "Horrible training" ((in 3 reviews))

What Reliance Matrix locations have received the highest employee ratings?

Philadelphia , Portland , Phoenix

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Reliance Matrix

Reliance Matrix reviews

3.9

79% would recommend to a friend

(85 total reviews)

Christopher Fazzini

90% approve of CEO

68% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Career opportunities

3.9

Culture & values

3.9

Compensation and benefits

3.7

Work/Life balance

3.6

Senior management

Reliance Matrix has an employee rating of 3.9 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reliance Matrix employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

85 reviews

1.0

Oct 25, 2025

Terrible don’t work here

Claims examiner

Recommend

CEO approval

Business Outlook

Pros

Coworkers, paid time off, that’s it nothing else

Cons

Everything the work load, terrible managers and supervisors, no culture, they don’t value employees. If they don’t like you and are trying to save money they will gaslight you and try to push you out the door and they always have one particular manager who is rude and sneaky do it, and HR goes along with it.

Reliance Matrix Response

3mo

Thank you for taking the time to provide feedback. We appreciate you letting us know what is going on in regards to our workplace and culture. We take these reviews very seriously. If you would like to discuss any other feedback you may have, please email us at feedback@rsli.com.

1.0

Mar 29, 2025

Terrible Company to work for

Account manager

Recommend

CEO approval

Business Outlook

Pros

Nothing positive to say about RM

Cons

Pay is terrible, managers overwork you, the CEO wants to save his job and forces people into an office unnecessarily. They have a high turnover

Reliance Matrix Response

Thank you for taking the time to provide feedback. We appreciate you letting us know what is going on in regards to our workplace and culture. We take these concerns very seriously. If you would like to discuss any other feedback you may have, please email us at feedback@rsli.com.

1.0

Mar 19, 2025

No Follow Up After Interview With Supervisor

Accommodation specialist

Recommend

CEO approval

Business Outlook

Pros

Recruiter was nice over the phone.

Cons

No follow up after interviewing with a supervisor. The supervisor nor the recruiter provided me with an update on next steps, although, I emailed them. I emailed the recruiter twice after my interview with the supervisor. No response, but they kept reposting the position.

Reliance Matrix Response

Thank you for taking the time to provide feedback. We appreciate you letting us know what is going on in regards to our interview process. If you would like to discuss any other feedback you may have, please email us at feedback@rsli.com

Viewing 13 - 15 of 85 Reviews

Jobs at Reliance Matrix

Client Service Trainee Program

Sales Training and Readiness Program

Project Manager Lead IS

Client Implementation Manager