Relias reviews

2.6

32% would recommend to a friend

(476 total reviews)
avatar

Kay Krafft

33% approve of CEO

26% positive business outlook

Relias has an employee rating of 2.6 out of 5 stars, based on 476 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Relias employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

476 reviews
1.0
Aug 17, 2020
Recommend
CEO approval
Business Outlook

Pros

- Current Work from home due to COVID-19 - Unlimited Time Off (PTO) - Truly enjoying the job and work this company is doing.

Cons

People are constantly promoted based on seniority rather than actual skills. Not everyone is suited to being a people manager, there needs to be a greater understanding of servant leadership across these mid-management roles. Favoritism and preferential treatment is getting out of control. I feel like my voice is stifled and I have no real leaders I can go to and address the issues I'm having with my direct manager. To be frank, i'm biding my time so I can either go to another department or leave this company entirely. I've been here for years so it just feel like an endless hamster wheel.

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Relias Response
5y
Thank you for your feedback. I agree with you that not everyone is suited to being people managers and I'm concerned by your statement that there is rampant favoritism and preferential treatment in the business. We try to make sure we are aware of where there may be need for additional training for some managers based on 360 feedback as well as performance reviews, but it would be extremely helpful if you could speak to me directly since you are a current employee in confidence. It is difficult to understand where we need to dig in further if our current feedback and performance management processes are not unearthing these concerns. Please consider booking time with me. Thank you.
2.0
Apr 27, 2019

Trouble is brewing

Recommend
CEO approval
Business Outlook

Pros

Great place to learn SaaS. Great mission and purpose. There are some really bright spots here.

Cons

When the CEO is pushing his own agenda so hard that he has 1/1's with all the reps, something has gone terribly wrong. There is no buy in because the message is wrong, all wrong. After the last round of employee surveys, they actually read real issues out loud and then said if you dont like it here then leave! We told you what to fix and you say it must be us and to just go? Wow, message received loud and clear...dont want my help, I'm out.

1.0
Apr 13, 2019

I accepted the job expecting a great company and I got mediocrity at it's best!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice office with some nice people

Cons

I have been at Relias for a while and am ashamed to admit that I fell for all they stated during my interview. They told me it was a great place to work and on my tour through the office all the exciting things were pointed out. I observed the employees during my tour and they all appeared happy--that was years ago. The same walkthrough now is the opposite and dismal at best. There are still some happy employees but those are the ones that apparently count. We all should count but it's become quite evident that many of us don't. The company boasts healthy debate but as soon as you begin to professionally and respectfully disagree you get shunned. If you kindly explain a difference of opinion then you get shut down. The company boasts we are all about culture but they won't let you eat at your own desk. They say "eat at the cafe". The "cafe", as they call it, is some coffee and free bananas. If I want to eat at my desk to be more productive, why can't I? I'm not some toddler that cannot clean up after myself if I make a mess. I don't need a crew of employees patrolling the areas to see if I'm obeying or disobeying. The company boasts rapid growth which means many open opportunities--those opportunities are for the favorites. Those are for the employees they need to promote to create a more diverse vision and perception. I've seen too many great people leave voluntarily and nothing is done to retain them. I've seen great people get laid off because they made too much money and could be replaced with 1 or 2 new people at a reduced rate. The recent layoff resulted in a loss of 45 employees yet the weeks following had those positions posted as openings on job boards. The company boasts great benefits. If you think a few free snacks are a great benefit then this could be true. Oddly enough, I've never been able to pay my mortgage with Veggie Straws. The company boasts a fun and friendly environment. There are games to play as you walk around the different floors if you like chess or want to play music on a bamboo wall. I The company does NOT boast fair pay. Actually, they are quite proud to fall way below the average pay scale for similar jobs in the area. They openly admit the majority of staff is underpaid and state their payment can be taken through the free coffee, snacks, games, free book clubs, etc. The company was once an inviting place to work. It disappoints me to see the rapid decline and the antiquated beliefs of those in charge. The ones determining the low pay are those that make 6+ figures. When I started at Relias I believed in the people but as years have gone by my belief has waned incredibly. I thought this opportunity would prove to be a positive game changer. Unfortunately, I've awakened to the harsh reality that Relias is not determined to treat people as adults or equally. All companies should protect their profitability but Relias needs to understand they would likely be more profitable if they put some of the money back into their employees.

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