Relias reviews

2.6

32% would recommend to a friend

(476 total reviews)
avatar

Kay Krafft

33% approve of CEO

26% positive business outlook

Relias has an employee rating of 2.6 out of 5 stars, based on 476 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Relias employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

476 reviews
2.0
Dec 31, 2019
Recommend
CEO approval
Business Outlook

Pros

Some of the most professional, knowledgeable, and devoted employees/colleagues/individual contributors i've ever worked with. Truly caring about what the company does and the people they help is like an "inspiration" bug. You will inevitably catch it while working there.

Cons

-Mid Level & Senior Management is nothing short of tragic. Managers and ELT know very little about the platform and focus solely on the bottom line. This has led to a lot of truly inspirational employees quitting or being let go with their experience/knowledge along with them. -In the past two years there has been an unexpected mass layoff, a mass "exodus" in the client success team where around 35% of the team quit in a span of about 5 months, and pretty much no serious promotions given (when a manager quits, ELT hires from outside org. Do not work here if you're hoping, your hardwork will be met with gratitude and reward. Won't happen.

1.0
Aug 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Good benefits and unlimited PTO.

Cons

Employees are not valued by the company, despite what they say. Relias acquired multiple companies during my time with them, only to run the acquired businesses into the ground and lay off all of the people without a moments notice. There is no job security, as you may be let go at any moment.

2.0
Jun 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Individual contributors and middle managers (those that are left) are great to work with/for. Unlimited PTO. Decent healthcare with HSA contributions. Good 401k matching. You can work from home one day a week after 1 year of tenure (unless you work in sales, and they are probably going to take this away for other departments soon). Standing desks. They usually favor internal promotions (but also favor eliminating the positions to which individuals were promoted).

Cons

"Streamlining" efforts in February 2019 removed a level of management and essentially demoted many middle managers in order to cut costs. This left director-level and senior managers with at least 3-4x the number of direct reports, plus at least twice the level of responsibility. This was deeply unfair to the higher-level managers, the individual contributors who now had less attentive bosses, and particularly the middle managers who got set back in their career for something that was not their fault. The idea of someone managing 10+ people, plus having senior-level responsibilities and being spread too thin is woefully outdated and has been proven to be unsuccessful in terms of employee retention for years. This is just one way that Relias demonstrates that they want to be "a 1%er," and be a top-tier company, but they are so far removed from what their employees want and their product needs that they cannot accomplish their goals, let alone meet their bookings and revenue goals quarter over quarter. The CEO, Jim T, is a micromanager - when the company is financially not performing well, his solution is to have more people reporting directly to him, rather than actually hiring people he can trust to do the job that he hired them for. Decisions about the product are made not just without consulting senior-level product managers, but often without even telling them. Chief HR Officer Tina Krebs is also the embodiment of the outdated human resources leader who seems to dislike all humans and is completely unapproachable.

Viewing 46 - 48 of 476 Reviews

Glassdoor has 499 Relias reviews submitted anonymously by Relias employees. Read employee reviews and ratings on Glassdoor to decide if Relias is right for you.