Remitly reviews

3.8

65% would recommend to a friend

(100 total reviews)
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Sebastian Gunningham

67% approve of CEO

61% positive business outlook

Reviews by job title

100 reviews

Reviews about "Compensation"

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4.0
Jan 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits Great salary package Free parking Free meal Free juice

Cons

Very high paced environment Under pressure Multiple workloads Stressful process updates

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Remitly Response
1y
Thank you for sharing your positive feedback. We are pleased that you appreciate the benefits, salary package, and additional perks we strive to provide to enhance our employees' experience at Remitly. Your recognition of our efforts to adhere to the company's principles is greatly valued, and we are glad that these efforts resonate with you. We understand that working in a high-paced environment can be challenging, and we appreciate your dedication and resilience in managing the pressures and demands of your role. Your ability to handle multiple workloads and adapt to process updates is commendable and crucial to providing the best experiences for our customers. As we continue to grow and evolve, we take your feedback seriously and are committed to improving and supporting our team. Thank you once again for your hard work and commitment. We look forward to your continued contributions and success at Remitly. We're just getting started!
4.0
Dec 26, 2024

GOOD COMPANY

Recommend
CEO approval
Business Outlook

Pros

Good, established company values, high salary

Cons

Process keep on changing and low salary

1.0
Dec 25, 2024
Recommend
CEO approval
Business Outlook

Pros

This company has been a complete disappointment. There are no positives to speak of. I cannot recommend them to anyone based on my experience.

Cons

This has been the worst company experience I have ever had. The treatment is inconsiderate, unfair, and they show no regard for their employees. I want to share my experience during my probationary period, as I feel it’s important for prospective employees to be aware of the challenges that may arise if they decide to join this company. Unrealistic Expectations from the Start : From day one, the company’s approach was extremely unfair. Your performance score is based solely on the first three months, without any consideration of the unique challenges you might face during this time. First Month:
During my first month, I was placed into production without any proper support. My team consisted of other new hires, and there was no one to guide us. Despite this lack of support, there was an immediate expectation to meet performance targets, even though we had no chance to learn or adapt. Second Month:
In the second month, the company transitioned me to a more complex task (EDD), which had been handled by a senior and specialized team. This was a significant step up, and I had no real support to take on this responsibility. As a new employee, how was I supposed to manage a complex task like this without even being fully familiar with the basic duties? Yet again, the expectation was to hit performance targets immediately. Third Month:
By the third month, the company assigned me tasks that were not even covered during training, expecting me to figure things out on my own. They placed additional pressure on me to perform flawlessly, without giving me the necessary resources or support to succeed. Lack of Empathy for Personal Circumstances : To make matters worse, the company shows no understanding when employees face genuine personal challenges. For instance, during a typhoon, when we couldn’t make it to work due to severe weather conditions, we was threatened with a Notice to Explain (NTE) for not attending. Despite the situation being covered widely in the news, and even though we informed them through the proper channels about my inability to report due to the storm, they demanded unnecessary proof (like photos or videos) to justify our absence. This is not only unreasonable but also disrespectful of employees’ circumstances. No Room for Feedback or Growth : This company seems to have a high turnover rate, with employees coming and going regularly. If you raise concerns or provide feedback to higher management, your voice will likely be ignored. They make it clear that they expect only “exceptional” people to succeed without any room for adjustments or learning curves. However, I believe even the most exceptional employees need some flexibility and support to perform at their best. It is disheartening to work in an environment where there is no acknowledgment of personal growth or the challenges new employees face. Final Thoughts : In conclusion, I would strongly advise prospective candidates to think carefully before applying to this company. The lack of support, unrealistic expectations, and poor treatment of employees during critical periods like probationary months make it an environment that is difficult to thrive in. Be aware of the challenges ahead and consider whether this is a company that truly values its workforce.

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