Remote reviews

Working at Remote feels like building a plane mid-flight while the pilots change direction every 15 minutes — and then blame the crew when it crashes. Leadership changes direction constantly. Months of work can be thrown out because priorities shift overnight. No vision, just reaction. Silent layoffs are common. People disappear from Slack midweek, no explanation, no acknowledgement — just gone. “Performance issues” are often budget cuts in disguise. Even top performers have been walked out to hit short-term targets. Chasing big logo deals at all costs creates operational chaos — compliance gaps, rushed onboarding, payroll mistakes — leaving account teams to firefight. Major clients have churned because of preventable errors, but leadership spins it as “strategic.” Speaking up about bad decisions can get you labeled “not aligned.” Job security depends more on politics than performance. HR is not there for you — they protect the company narrative.

If the primary value proposition you promote is a picture of a laptop with a "look where I'm working from now" picture - you don't understand what a true EVP is. The recruiting process is good, but the job you are hired for can change completely by the time you come on board, or shortly thereafter, with little or no communication (horrible approach). Remote has grown significantly over the past 12 months, but has lacked the vision around how to scale in a way that isn't detrimental to Operations or employees. Infrastructure across all departments is woefully lacking, as is the confidentiality of data. Creating efficiencies is a high priority, however, basic efficiency tools such as MS Office or Google Suite are considered outdated and off limits. Notion is the tool of choice. While Notion has value, replacing MSOffice or Google Suite in totality isn't its strength. Notion is one of many large, frustrating, time sucks at Remote. The company operates in both work and communication overload. People at all levels are stretched, stressed, frustrated and in many instances - resigned to the chaos that is Remote. Employees are told to "provide input and update as you go" - this rarely occurs because of time constraints. The company communicates a "single source of truth." The reality is that there is no single source of truth at any stage in the process. Disappointingly, the CEO communicates to employees the need for a work-life balance, and not to work long days or weekends, which is completely contrary to the reality of work at Remote. Standards and processes vary widely across departments - there is little to no consistency. Lots of time and effort are wasted on multiple departments working on solving similar business problems in isolation. Planning across departments is discouraged - it's a "waste of time and slows us down." It's mind-boggling that so many business basics are disregarded in this business - to its own detriment.