Remote reviews

3.4

59% would recommend to a friend

(607 total reviews)
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Job van der Voort

66% approve of CEO

57% positive business outlook

Remote has an employee rating of 3.4 out of 5 stars, based on 607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Remote employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

607 reviews
2.0
Jul 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Most individual contributors are absolutely lovely! They care about doing a good job and being kind to each other. I felt that my intersectional identities were valued and celebrated. I got to collaborate coss-functionally with teams from all over the world. Generous COVID leave policies.

Cons

One sweet benefit of working for Remote is flexible working hours, but this is NOT a benefit for people on the customer service team! During a company growth spurt, new management was brought in who set unreasonable expectations. Employees in one region were expected to hit the same numbers as those in other regions that had much more operational support online during work hours. There were delays in responses, which led to delays in resolving customer queries, which customer service reps. were blamed for. The new goals changed the team culture from a supportive collaborative space to a survival/individualist culture. Per the company's Transparency and Kindness values, I would present issues and potential solutions in a kind and transparent manner. I was told my concerns were valid but were shortly dismissed. When I checked in with management about my suggestions, conversations were redirected to how my team or I needed to improve in X, Y, and Z ways and/or was told that the current processes are good the way they are. I often felt gaslit. Upper management constantly encouraged internal career growth. Unfortunately, career growth seemed to be reserved for only certain people. I saw colleagues who had been going above and beyond get passed over for internal opportunities over and over again. It seemed that people who were managers' "favorites" were the ones who got opportunities to transition to other teams and grow. Perhaps it was a mix of favoritism and a desire to keep ticket solves high by holding back heavy hitters. With the new management, a new initiative was implemented that publicly guilted members of the team for requesting time off even though a company benefit is having unlimited/flexible PTO. Company values shouldn't be accessible for some employees and not others.

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Remote Response
2y
Thank you for sharing your feedback. We're sorry to hear that your experience did not match your expectations, and we appreciate the opportunity to address your concerns. We're glad to know that you valued the collaboration with our diverse, global team and our COVID-19 leave policies. However, we're concerned about the issues you've raised regarding management practices and team culture. At Remote, we aim to foster a supportive and inclusive environment. We take your feedback seriously and will investigate the matters you've raised on the team. We're committed to continuous improvement and will use your feedback to guide our efforts. Thank you again for your feedback, and we wish you all the best in your future endeavors.
1.0
Sep 30, 2025
Recommend
CEO approval
Business Outlook

Pros

There are good people that work within the organization

Cons

Management has no regard to the employees. Their business model is to fire someone if the don't hit quota for one month and then bring some one new on and fire them if they do not hit quota in the first two months. The culture is toxic even with effort from some employees within to create a good work culture. You will be expected to work on call at any time even though they claim work life balance

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Remote Response
7mo
Thanks for sharing your perspective. We’re glad you’ve had the chance to work with great colleagues and see the efforts many people make to create a positive culture at Remote. We regret when anyone leaves Remote, but each situation is individual. Performance is evaluated based on each person’s impact and responsibilities. We’re working hard internally to continue strengthening clarity and consistency around performance, including setting clear goals and expectations for each role and making feedback more regular and meaningful. Remote is a fast-growing company and we are always learning. Input like this helps us keep improving how we support our teams and work together.
1.0
Aug 14, 2025

Think twice before joining — unrealistic demands and below-market pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Fully remote — work from home. - 16 weeks of paid parental leave. - Home office budget and provided IT equipment. - Decent health benefits for single employees (no dependent coverage).

Cons

- “Flexible working hours” – False: Despite being marketed as “async,” you must submit your working hours in advance. Your activity is monitored in a tool called Assemble. If there’s more than 1 hour of inactivity, your manager will question you. You must be online on Slack and actively working during your set hours — this is micromanagement, not flexibility. - “Flexible paid time off” – False: Capped at ~30 days or less annually. No more than 2 consecutive weeks allowed. Must request 6+ months in advance. Holiday weeks like Christmas and New Year are off-limits. In some cases, you may be required to work holidays. - Poor Mental Health Support: Chaotic, constantly changing environment with no real leadership support. People team and managers are rarely available. Employees are treated like robots, not humans, with zero concern for mental health. - Biased & Restrictive Recruiting: New hires must be in the 80% or lower geo pay band, with at least half of each department in the 50% or lower range. U.S. applicants have almost NO CHANCE unless in the 90% or 100% band — and even then need special approval. Hiring is concentrated outside NYC and SF as a default. - Learning budget: Reduced every year. - Social/co-working budgets: Nonexistent — no funding for in-person events or co-working spaces. - Culture & Values Don’t Match the Branding: The stated values (care, empathy, autonomy, empowerment) are not practiced. - Leadership is top-heavy; during budget cuts, managers protect themselves and cut staff rather than take responsibility. - The culture rewards optics over substance. If you raise legitimate concerns or push back based on experience, you risk being sidelined, excluded, or pushed out. Many current and former colleagues have experienced this. - There is no true anonymous reporting or surveying. While leadership claims feedback is confidential, responses are often traced back to individuals, which discourages honesty and makes employees fearful of retaliation. - Performance Review: By default, you’ll rarely score above a 3 (“Meets Expectations”) in performance reviews, as raises are minimal and promotions are tied directly to the review cycle. A rating of 4+ is typically only given when you’re being promoted, which is very rare. Additional Concerns: - Ineffective leadership that limits professional development. - Ongoing budget reductions and continual executive-level restructuring. - Turnover at the highest levels — three CMOs within a single year. - Compensation falls short compared to market standards. - Benefits are underwhelming, especially for a company in the tech sector.

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Remote Response
9mo
Thank you for taking the time to share your perspective. We’re glad you recognized the benefits we offer, including fully remote work, generous parental leave, and support for setting up a home office. Some of the points you raise do not accurately reflect how we operate at Remote. Anyone can review our open handbook at [https://handbook.remote.com](https://handbook.remote.com/?utm_source=chatgpt.com) to see our policies in detail. Our time off policy remains more generous than most peers in our industry, and our async-first culture is designed to give people flexibility in how they work. At the same time, some roles, particularly those tied to customer needs, require closer coordination across teams so we can plan effectively and meet commitments. Remote remains very different from most companies in our space. From our global-first approach to transparency to benefits like 16 weeks of paid parental leave, we continue to offer support and flexibility that goes well beyond what is typical. While we may not agree with all of the points raised here, feedback like this helps us reflect on where we can keep improving.
Viewing 25 - 27 of 607 Reviews

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