Reply reviews

3.8

83% would recommend to a friend

(1,045 total reviews)
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Tatiana Rizzante

90% approve of CEO

59% positive business outlook

Reply has an employee rating of 3.8 out of 5 stars, based on 1,045 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reply employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Jun 23, 2017

Wouldn't recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Nice people - Has potential to be a great and interesting company if management let go of the reigns and allowed their people to get on with their jobs they've been hired to do - Good for junior people only as you will learn a lot and get thrown in the deep end in a positive way

Cons

- Bad systems - what Reply create for its clients is great, but the internal systems are forgotten about. - A lot of red tape to get anything done. - Recruitment process - Can't take initiative, you get shot down if you have a suggestion that is remotely different from what has been done in the past. There is no forward thinking and creates lack of confidence. - Management don't like feedback, even when it's consistent and something is wasting money. - Not very adaptive and not interested in learning what has worked well for a company that is being acquired - the acquired company must adapt to worse systems. - Company/management doesn't take into consideration the business culture of the country it's operating in. - Lack of training opportunities - People can be left to clients on their own and feel no sense of belonging to Reply. - Lack of interaction and exposure between Reply companies

1.0
Jul 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Good social events and location

Cons

Absolute poor management, there isn't any form of training involved for new starters and the managers expect you to know everything without any form of training involved. You work for a client but get no recognition from them, just working as a consultant for Reply. HR is an absolute shambles, they don't seem to support you in any way and always takes the managers side. No wonder why people leave. Managers are rude and selfish, when you're lower down the pecking order no one cares about you, they'll joke and run comments with seniors though. No actual room for progression and salary increase, not once do they even check up on you, until you raise an issue you get treated like the bad guy even though you're right. Not to mention the bogus appraisals they set you when it's absolutely unreachable. If you speak out, you get treated like an enemy. My advice will be to leave this company as soon as you find something better as many have left due to disbanded trust.

1.0
Mar 25, 2019

WM Reply - not worth it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fully stocked fridge Duvet Days Pretty much it...

Cons

No proper training in place. Poor internal systems. Advertise themselves as not being a sales place but only ever talk about the sales and being billable. Poor Senior management team More and more people leaving (especially in the Manchester office due to the manager running it) WM Partner has a really poor attitude as well as other senior members.

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Reply Response
6y
Dear former colleague, thank you for your feedback, this is very useful for us to identify areas of improvement. To leverage on individual talent is part of the Reply key values, together with collaboration, teamwork and knowledge sharing. All the Replyers are responsible of their own career path, leveraging on the continuous challenges and projects we develop with our customers. We wish you all the best for your working future.
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