Reply reviews

3.8

83% would recommend to a friend

(1,045 total reviews)
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Tatiana Rizzante

90% approve of CEO

59% positive business outlook

Reply has an employee rating of 3.8 out of 5 stars, based on 1,045 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reply employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Dec 22, 2017
Recommend
CEO approval
Business Outlook

Pros

If you're a beginner or mid-level developer you can probably thrive here, or even just stay and exist until you know what you want to do. The company has a niche in the market for delivering cheap software for clients who don't necessarily have a clear idea of what they want, but will take what they can get.

Cons

PTR lacks communication and organisation. The culture runs counter to innovation and promotes blame-gaming. It took at least two years for dev ops to install NodeJS after the company had been developing multiple SPA solutions. During that time developers were forced to commit minified code into the repo, slowing down development. We later got into trouble for slow development. People had to wait weeks for an email response when requesting holiday and manually update a confluence document because they don't use things like leaveplanner. The attitude of backend developers seemed to be astoundingly non-holistic. They would change the API format without notice and somehow it was the frontend's fault when it broke. The complaints procedure encourages blame-gaming over fixing actual issues. I was sent anonymous complaints which were too vague for me to do anything about. After spending months running around fighting fires because developers wouldn't follow standards, I received such a complaint. Apparently I was "refactoring things I shouldn't". Coincidentally, this was shortly after the guy who happened to demand that we inform him when we refactor things (rather than look at the code in the PRs and make comments in stash like normal) was fired for not doing PRs properly. I asked to move projects (since I was clearly on to a loser and they'd stopped using me anyway) and told there was nowhere to go. 9 months later I was assigned to a total mess of a project which was apparently 10 months behind schedule. So when I'd asked to move, this project was a month behind schedule and based on the code history was in sore need of a frontend developer, but they still wanted to keep me on the project where they weren't using me. I amassed a lot of stories like this after working there for about 1.5 years. They didn't want to improve things at the rate they needed to and I refused to become apathetic enough to continue working there so I left.

2.0
May 9, 2025
Recommend
CEO approval
Business Outlook

Pros

London office in Victoria, easy to reach from most places. Working from home allowed. Free social events most months.

Cons

You'll work for one of the reply group companies, most are very small, and the focus is constantly on getting new clients and marketing. Tech is a afterthought, despite all their marketing hype. Lots of graduates! 90% of my company is fresh grads, while the social side is good they are just used as cheap disposable resources for clients or on the bench doing some marketing work. Experienced hires are rare, and usually treated as 2nd class. They will only promote grads, so if you are coming in as experienced make sure you ask for the top end of the salary band as you will never get any promotion and made to work 2x more than internally promoted grads of the same level. Partners and managers are all very inexperienced, favouritism and politics is rife. (It is a majority Italian family owned company after all)

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Reply Response
1y
Thank you for your feedback; it is very useful for us to identify areas for improvement. We wish you all the best in your future endeavors.
2.0
Nov 30, 2015
Recommend
CEO approval
Business Outlook

Pros

The company doesnt entertain average performers for long. If you are not good at what you do then you will find yourself jobless soon. If someone has survived for more than 12 months then they are really good at what they do,

Cons

Its a small company and every company has small company mentality. They will look at you as a short term resource, who will be paid 100K, and they can make 140K by selling you (or body shopping as someone else mentioned). The day they realise that market is bad or deamdn for your skill has gone down, even if temporarily, they will get rid of you. most companies will hire you for 100K, invest 15K in you; and aim to make 160K from you... however, not Reply. Dont join Reply if you dont get 25% more than your current salary. Dont forget you will have to invest in your own training and keeping yourself employable. Its a small company.

Viewing 61 - 63 of 1,045 Reviews

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