Republic Services reviews

3.4

55% would recommend to a friend

(3,493 total reviews)
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Jon Vander Ark

68% approve of CEO

54% positive business outlook

Republic Services has an employee rating of 3.4 out of 5 stars, based on 3,493 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Republic Services employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.8 stars).

Reviews by job title

3K reviews
4.0
Apr 15, 2024
Recommend
CEO approval
Business Outlook

Pros

-Great Pay -Point System -Front Load Flex Pay/Vacation Pay -Holiday Pay -Christmas Bonus Each year -Weekly Pay -Great Benefits

Cons

-Most positions require sales experience within the company for at least 6 months, before moving to another position and they do not always list that on the job applications. -Hospitalization/Sickness will not be excused. You will accrue a point if you do not have vacation time. -You have to follow a script, which could be misleading when taking ownership because you're the middle man, which could create a spike in calls -You no longer have to set preferences for alerts each time, but you do have to scroll through the many cases to find out if it was recently set before handling the customer -Even if the customer tells you they no longer want anything else to get off the call, you still have to ask them if they need anything else. -You're required to check back with the customer every two minutes when they're being disrespectful to you when they've made it personal and not about business anymore while transferring to a supervisor. -Most posted positions are supervisor desk positions, which makes it harder and longer to apply for what you want (keep in mind you may need 6 months of sales experience within the company that may not be on the application) -Your scores in all aspects/fields are posted daily for all to see -If you receive an error by following your supervisor/team lead protocol and they were mistaken, it will still be on your record for that whole month -If your supervisor/team lead schedules a last-minute meeting and it goes into your lunch/break time, they will not fix it and it will put you out of adherence.

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Republic Services Response
2y
Thank you for your feedback! At Republic Services, we're dedicated to maintaining our highly inclusive culture and leveraging human-centered practices that make us an employer of choice. We're thrilled to know that you've enjoyed your time as a Republic Services team member.
4.0
Apr 15, 2024

Idk

Recommend
CEO approval
Business Outlook

Pros

Fast pace job easy money

Cons

Working outside in any weather conditions

avatar
Republic Services Response
2y
Thank you for your feedback! At Republic Services, we're dedicated to maintaining our highly inclusive culture and leveraging human-centered practices that make us an employer of choice. We're thrilled to know that you've enjoyed your time as a Republic Services team member.
4.0
Apr 15, 2024

Account Manager

Recommend
CEO approval
Business Outlook

Pros

Good pay and work flexibility

Cons

Typical corporate disconnect with frontline workers

avatar
Republic Services Response
2y
Thank you for your feedback! At Republic Services, we're dedicated to maintaining our highly inclusive culture and leveraging human-centered practices that make us an employer of choice. We're thrilled to know that you've enjoyed your time as a Republic Services team member.
Viewing 463 - 465 of 3,493 Reviews

Glassdoor has 3,587 Republic Services reviews submitted anonymously by Republic Services employees. Read employee reviews and ratings on Glassdoor to decide if Republic Services is right for you.