Reputation Anonymous reviews

1.1

Be the first to recommend this company

(4 total reviews)
avatar

Joe Burton

100% approve of CEO

Reviews by job title

4 reviews
1.0
May 21, 2025
Recommend
CEO approval
Business Outlook

Pros

- Great people (who are left) - Flexible PTO

Cons

Leadership is disconnected and misaligned, with poor communication both among executives and to the rest of the organization. Top talent is leaving across all departments, from senior leaders to individual contributors, on what feels like a weekly basis. What’s left is a group of burned-out employees carrying the weight with no clear direction, no recognition, and a constant fear of being next on the chopping block. Reputation used to be a place people were proud to work. Now, it feels like survival mode. There are some attempts being made to turn things around, but the general sentiment is that it may be too little, too late. Morale is at an all-time low, and people are actively looking elsewhere.

avatar
Reputation Response
1y
Thank you for sharing your candid feedback. We're sorry to hear that your recent experience hasn’t met expectations. Your perspective is important, and we want you to know we’re listening. We understand how difficult it can be when valued colleagues depart, especially when their absence impacts workload. Our intent is not to maintain the status quo or place additional burden on remaining team members, but rather to use these moments as an opportunity to reassess priorities, streamline efforts, and work more efficiently until an appropriate backfill can be assessed. If you’re feeling unsupported, we encourage you to connect with your manager or HRBP, we’re here to help. We recognize that morale, retention, and communication are critical focus areas. While we know there’s room to grow, we remain committed to strengthening leadership alignment, enhancing transparency, and building trust throughout the organization. Thank you again for your honesty and for the continued contributions you make as part of our team.
2.0
Mar 30, 2023
Recommend
CEO approval
Business Outlook

Pros

There are amazing, collaborative, smart people at reputation in every department. ERG that are amazing.

Cons

This place used to be amazing! Unfortunately, there is no clear GTM strategy from leadership or if there is a direction it’s never followed long enough to impact results. The product is great in some areas but inconsistent in others - too many solutions that the messaging gets confusing to the market. A lot of amazing people have left. Even more smart and loyal people have been laid off undoubtably to have the funds to stack the executive and senior leadership teams in order to help with “strategy”. Most employees are burnt out over egregious quotas, additional UNPAID job responsibilities, angry customers, budget cuts, project overload etc. On top of all of that, there’s workplace politics, nepotism, and some straight up inappropriate behavior that happens at this company.

avatar
Reputation Response
3y
Thank you for your thorough review. We agree that we have pretty amazing, collaborative and smart people throughout Reputation. We will make note of your constructive feedback and share with the greater leadership team. In the last year, the Company has refocused commitments to grow the business in a sustainable and profitable way and we feel confident that our customer focused strategy will enable their, and our, long term success. The Company has an Employee Survey Action Champion team that is made up of a combination of leaders and employees who collaborate on initiatives that address survey feedback - please work with your manager if you would like to be a part of this team. We appreciate you being a part of our team and hope that you continue to grow and develop with us.
4.0
Oct 11, 2019
Recommend
CEO approval
Business Outlook

Pros

- huge opportunity for growth. I'm excited to see what we can achieve in 2020. - very accommodating to helping employees achieve work/life balance - very nice office campus, with lots of perks. Also, we're opening a 2nd office in the East Bay, so more flexibility on where to work

Cons

- Feels like there's no product vision (although could be attributed to recent changes in the C-level execs) - Lack of a company culture (although the People Ops team is making an concerted effort to develop one, and again C-level exec changes and *rapid* growth could be related) - Some "cowboy coders" - Team members for a particular scrum team rarely get the chance to work with members on other projects (Some "siloing" of info)

avatar
Reputation Response
6y
We appreciate your feedback and are glad that you are enjoying the office environment and accommodating perks for our employees! Thank for for acknowledging that our People Ops team is striving to create a culture. As the year is coming to a close, looking back we have had some great culture building opportunities and also a great Holiday Party to come! If you happen to have any suggestions for specific teams and working advice please reach out to the accommodating People Ops Generalist in your office to address the situation respectively. Reviews like these make us so proud of the hard work and dedication that we're providing to our employee's experience. Thanks again!
Viewing 1 - 3 of 4 Reviews

Glassdoor has 489 Reputation reviews submitted anonymously by Reputation employees. Read employee reviews and ratings on Glassdoor to decide if Reputation is right for you.