Will fail if things don’t change… - Anonymous Reputation Employee Review

2.0
Mar 30, 2023
Recommend
CEO approval
Business Outlook

Pros

There are amazing, collaborative, smart people at reputation in every department. ERG that are amazing.

Cons

This place used to be amazing! Unfortunately, there is no clear GTM strategy from leadership or if there is a direction it’s never followed long enough to impact results. The product is great in some areas but inconsistent in others - too many solutions that the messaging gets confusing to the market. A lot of amazing people have left. Even more smart and loyal people have been laid off undoubtably to have the funds to stack the executive and senior leadership teams in order to help with “strategy”. Most employees are burnt out over egregious quotas, additional UNPAID job responsibilities, angry customers, budget cuts, project overload etc. On top of all of that, there’s workplace politics, nepotism, and some straight up inappropriate behavior that happens at this company.

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Reputation Response
3y
Thank you for your thorough review. We agree that we have pretty amazing, collaborative and smart people throughout Reputation. We will make note of your constructive feedback and share with the greater leadership team. In the last year, the Company has refocused commitments to grow the business in a sustainable and profitable way and we feel confident that our customer focused strategy will enable their, and our, long term success. The Company has an Employee Survey Action Champion team that is made up of a combination of leaders and employees who collaborate on initiatives that address survey feedback - please work with your manager if you would like to be a part of this team. We appreciate you being a part of our team and hope that you continue to grow and develop with us.

Explore other reviews about Reputation

5.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Great management, lots of resources to ensure success in your role.

Cons

It can be difficult for cross-department collaboration with everyone being in different time zones.

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Reputation Response
2w
Thanks for the review! Cross-functional collaboration across time zones is a real challenge these days. We are hoping that the flexibility of our remote & hybrid environment and clarification of ‘core working hours’ will help support even greater collaboration across teams. If you need any help navigating through this, please work with your Manager or HR Business Partner.
2.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

Cons

*Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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Reputation Response
6d
Thank you for taking the time to share your feedback and for the many years you spent with Reputation. We're pleased to hear that you valued your coworkers and aspects of our benefits offering during your time with us. We also appreciate your candid feedback regarding organizational changes, communication, alignment, and the employee experience. While change is sometimes necessary to position the business for long-term success, we understand that it can be challenging for employees and can impact perceptions of stability. We remain focused on strengthening communication, improving cross-functional alignment, investing in our products and customer experience, and creating an environment where employees can do their best work. Thank you again for your contributions to Reputation and for sharing your perspective. We wish you much success in your future!
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