Does Resident pay their employees well?

According to anonymously submitted Glassdoor reviews, Resident employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Resident. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Resident?

49% of Resident employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Resident 3.8 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Resident?

Customer Service (3) , Customer Success (3) , Marketing (3) , Customer Service Representative (2) , Manager (2) , Project Manager (2) , Retention Specialist (2) , Sales (2) , Sales Associate (2) , Software Engineer (2) , Supervisor (2)

What are the pros of working at Resident according to real employee reviews?

"Most of the people are great." ((in 9 reviews)); "pay is good for customer service" ((in 8 reviews)); "Culture, product, leadership and great work life balance" ((in 6 reviews)); "Everyone is accessible and always supportive, but expects measurable results." ((in 4 reviews)); "Work/life balance is decent for most departments, but not all." ((in 4 reviews))

What are the cons of working at Resident according to real employee reviews?

"An environment of constant fear of layoffs, absolutely no clear direction and confused management." ((in 8 reviews)); "The leadership (or lack thereof) and HR department are cold and give off a “business is business” vibe rather than valuing the employees who would jump through hoops daily to turnaround work and get things done to meet their ever" ((in 5 reviews)); "Underpaid, Understaffed, Management doesn't care about employees, Constant chaos and volatility, no job security, no growth, no solid operational systems" ((in 3 reviews))

What are employees saying about Resident layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Resident layoffs and their outlook for job security at Resident in 2026.

What are the top reviewed Resident locations?

New York , San Francisco , Tucson , Los Angeles , Chicago , Jeffersonville , Walnut , Israel , Falls Church , Raleigh , Houston , Texas City , Indianapolis , Yucaipa , Oakland , Walnut Creek , Santa Clara , Denver , Las Vegas , Seattle , Portland , California , Remote

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Resident

Resident reviews

3.4

49% would recommend to a friend

(109 total reviews)

Eric Hutchinson and Ran Reske

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Work/Life balance

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.1

Senior management

3.0

Career opportunities

Resident has an employee rating of 3.4 out of 5 stars, based on 109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Resident employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

109 reviews

4.0

Jul 6, 2022

Decent Job but position no longer exists

Fraud analyst

Recommend

CEO approval

Business Outlook

Pros

Decent benefits and pay for people who aren't on the customer service side of things.

Cons

Laid off an entire department and gave all their work to people who absolutely could not handle it.

1.0

Jun 14, 2022

Do not work here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Remote work and decent pay

Cons

- ZERO work life balance - constant turnover, both voluntarily and involuntarily with no backfills - people are constantly leaving and you’re expected to pick up their work plus your own leading to unrealistic performance expectations - unclear direction from leadership, if you ask for clarity or prioritization they give you vague responses - lack of company culture, you only show up to work and nothing else - “unlimited” PTO that isn’t used by most - subpar benefits

5.0

May 18, 2022

Great Place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Engaged CEO Work life balance is encouraged Benefits are excellent

Cons

Change direction frequently and don’t follow through

Viewing 46 - 48 of 109 Reviews

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