Does Resident pay their employees well?

According to anonymously submitted Glassdoor reviews, Resident employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Resident. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Resident?

49% of Resident employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Resident 3.8 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Resident?

Customer Service (3) , Customer Success (3) , Marketing (3) , Customer Service Representative (2) , Manager (2) , Project Manager (2) , Retention Specialist (2) , Sales (2) , Sales Associate (2) , Software Engineer (2) , Supervisor (2)

What are the pros of working at Resident according to real employee reviews?

"Most of the people are great." ((in 9 reviews)); "pay is good for customer service" ((in 7 reviews)); "Work from home, growth opportunities, great training, very good bosses" ((in 6 reviews)); "Culture, product, leadership and great work life balance" ((in 5 reviews)); "great benefits" ((in 5 reviews))

What are the cons of working at Resident according to real employee reviews?

"Management is not that helpful." ((in 8 reviews)); "The leadership (or lack thereof) and HR department are cold and give off a “business is business” vibe rather than valuing the employees who would jump through hoops daily to turnaround work and get things done to meet their ever" ((in 6 reviews))

What are employees saying about Resident layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Resident layoffs and their outlook for job security at Resident in 2026.

What are the top reviewed Resident locations?

New York , San Francisco , Tucson , Los Angeles , Chicago , Jeffersonville , Walnut , Israel , Falls Church , Raleigh , Houston , Texas City , Indianapolis , Yucaipa , Oakland , Walnut Creek , Santa Clara , Denver , Las Vegas , Seattle , Portland , California , Remote

Resident reviews

3.4

49% would recommend to a friend

(109 total reviews)

Eric Hutchinson and Ran Reske

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Work/Life balance

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.1

Senior management

3.0

Career opportunities

Resident has an employee rating of 3.4 out of 5 stars, based on 109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Resident employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

109 reviews

1.0

Jun 21, 2020

Unethical Practices

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Learned what an evil company looks like from the inside.

Cons

Constant turnover for the sake of profit, misleading career promises, dishonest marketing (which has been called out my employees. They've literally deleted slack messages posted by employees.) This is the type of company to hire people on Fiverr to write positive reviews on Glassdoor because they can't find real employees willing to say anything nice.

2.0

May 14, 2020

Unprofessional and Dishonest

Customer success

Recommend

CEO approval

Business Outlook

Pros

Great pay and some great coworkers, you also get to work from home and they provide the needed equipment to do so.

Cons

Constantly dealing with very upset customers and fully understanding that they have a valid reason to be upset given their negative experience. There is a severe disconnect in what is advertised vs the actual experience when a customer orders. It feels like the customer service team is used as a barrier to deal with all of the negative fallout from this and since the advertising creates sales they do not change. it.

2.0

May 4, 2020

Chaos

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Wonderful and talented people, ability to work from home

Cons

Constant chaos and fear of losing your job (consistent, regular layoffs with no rhyme or reason), poor pay and benefits considering job expectations. No work/life balance due to the insane expectations - toxic atmosphere throughout the company (If you take a well-earned vacation, expect it to be counted against you). Don't be fooled, this company is making A LOT of money and can afford to treat their employees well. Management is choosing not to.

Viewing 79 - 81 of 109 Reviews

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Jobs at Resident

Creative Director, Copy & Content

Manager, Inventory Accounting

Affiliate Marketing Specialist

Senior Financial Analyst

Resident

Resident reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Unethical Practices

Unprofessional and Dishonest

Chaos

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