Does Resident pay their employees well?

According to anonymously submitted Glassdoor reviews, Resident employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Resident. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Resident?

49% of Resident employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Resident 3.8 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Resident?

Customer Service (3) , Customer Success (3) , Marketing (3) , Customer Service Representative (2) , Manager (2) , Project Manager (2) , Retention Specialist (2) , Sales (2) , Sales Associate (2) , Software Engineer (2) , Supervisor (2)

What are the pros of working at Resident according to real employee reviews?

"Most of the people are great." ((in 9 reviews)); "pay is good for customer service" ((in 6 reviews)); "Work/life balance is decent for most departments, but not all." ((in 5 reviews)); "Lots of autonomy" ((in 3 reviews)); "Good growth opportunity and varied" ((in 3 reviews))

What are the cons of working at Resident according to real employee reviews?

"An environment of constant fear of layoffs, absolutely no clear direction and confused management." ((in 9 reviews)); "The leadership (or lack thereof) and HR department are cold and give off a “business is business” vibe rather than valuing the employees who would jump through hoops daily to turnaround work and get things done to meet their ever" ((in 4 reviews)); "Communication can be unclear or contradictory and the business is still catching up to its rapid growth." ((in 3 reviews))

What are employees saying about Resident layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Resident layoffs and their outlook for job security at Resident in 2026.

What are the top reviewed Resident locations?

New York , San Francisco , Tucson , Los Angeles , Chicago , Jeffersonville , Walnut , Israel , Falls Church , Raleigh , Houston , Texas City , Indianapolis , Yucaipa , Oakland , Walnut Creek , Santa Clara , Denver , Las Vegas , Seattle , Portland , California , Remote

Resident reviews

3.4

49% would recommend to a friend

(109 total reviews)

Eric Hutchinson and Ran Reske

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Work/Life balance

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.1

Senior management

3.0

Career opportunities

Resident has an employee rating of 3.4 out of 5 stars, based on 109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Resident employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

109 reviews

1.0

May 2, 2020

Shady and illegal

Community support specialist

Recommend

CEO approval

Business Outlook

Pros

Remote, decent pay, great team who have mostly all been laid off now.

Cons

ILLEGAL. My team lead did not like me, to the point that they started faking performance reviews attributing others mistake to me. The first few times I brought it to their attention. Then I started taking screenshots instead because I saw where it was going. The day came in which I was going to get my walking papers. I went to HR with my evidence. They did fire the manager in question on the spot, but then blatantly lied to me. The HR person said well, we still have to let you go as you are a 1099 contractor and as a business decision all contractors are being let go. The thing is, other contractors remained. New contractors were brought on board after.

1.0

Apr 18, 2020

Don't Walk, Run

Product management

Recommend

CEO approval

Business Outlook

Pros

Very few worth mentioning at this disorganized business that has no plan, no growth anymore. The team members however were wonderful and talented.

Cons

Too many to count. An environment of constant fear of layoffs, absolutely no clear direction and confused management.

5.0

Apr 7, 2020

Great company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The best thing about it is working from home. The communication is great with management and you receive helpful feedback! I enjoy working with everyone I communicate with and they all seem to really care about your success. The commission is great too. Granted it’s only 1% with sales but you still can make great money by just being personable with the customers.

Cons

I have no current cons. The only thing would be just the wording on website. It says the items ships in 1 -2 days so customers automatically think they should have their items in a couple days. Other than that the company is awesome and I look forward to continuing to being an asset to the company!

Viewing 82 - 84 of 109 Reviews

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Resident reviews

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Shady and illegal

Don't Walk, Run

Great company to work for

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