Does Resident pay their employees well?

According to anonymously submitted Glassdoor reviews, Resident employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Resident. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Resident?

49% of Resident employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Resident 3.8 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Resident?

Customer Service (3) , Customer Success (3) , Marketing (3) , Customer Service Representative (2) , Manager (2) , Project Manager (2) , Retention Specialist (2) , Sales (2) , Sales Associate (2) , Software Engineer (2) , Supervisor (2)

What are the pros of working at Resident according to real employee reviews?

"Most of the people are great." ((in 9 reviews)); "pay is good for customer service" ((in 8 reviews)); "Work/life balance is decent for most departments, but not all." ((in 5 reviews)); "Remote with a somewhat flexible schedule, amazing coworkers and supervisors who are always willing to help!" ((in 3 reviews)); "Good training, helpful co" ((in 3 reviews))

What are the cons of working at Resident according to real employee reviews?

"Management is not that helpful." ((in 7 reviews)); "The leadership (or lack thereof) and HR department are cold and give off a “business is business” vibe rather than valuing the employees who would jump through hoops daily to turnaround work and get things done to meet their ever" ((in 5 reviews)); "Underpaid, Understaffed, Management doesn't care about employees, Constant chaos and volatility, no job security, no growth, no solid operational systems" ((in 3 reviews))

What are employees saying about Resident layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Resident layoffs and their outlook for job security at Resident in 2026.

What are the top reviewed Resident locations?

New York , San Francisco , Tucson , Los Angeles , Chicago , Jeffersonville , Walnut , Israel , Falls Church , Raleigh , Houston , Texas City , Indianapolis , Yucaipa , Oakland , Walnut Creek , Santa Clara , Denver , Las Vegas , Seattle , Portland , California , Remote

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Resident

Resident reviews

3.4

49% would recommend to a friend

(109 total reviews)

Eric Hutchinson and Ran Reske

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Work/Life balance

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.1

Senior management

3.0

Career opportunities

Resident has an employee rating of 3.4 out of 5 stars, based on 109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Resident employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

109 reviews

3.0

Sep 22, 2019

Mattresses and more

Director level

Recommend

CEO approval

Business Outlook

Pros

great perks, fair compensation, work from home option

Cons

rudderless leadership, lack of communication, rampant favoritism

5.0

Sep 19, 2019

Amazing Job!

Sales

Recommend

CEO approval

Business Outlook

Pros

Remote with a somewhat flexible schedule, amazing coworkers and supervisors who are always willing to help! Awesome pay!!! Many different departments to move up into.

Cons

There is absolutely no cons!

5.0

Aug 15, 2019

Great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Work with really intelligent, and driven colleagues - Diversified workforce - Supportive environment - Fun and engaging culture - Great benefits and perks - Exciting work

Cons

Things move quickly here, so you need to make sure to keep up. While thats not a bad thing, it's important to note that this kind of environment may not be suited for someone looking for something more relaxed. Also, cross-departmental communication could use some improvement, but it seems like they're already addressing that.

Viewing 97 - 99 of 109 Reviews

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Jobs at Resident

Affiliate Marketing Specialist

Director, CRM - Mattress Brands

Senior Financial Analyst

Manager, Inventory Accounting