Does Resident pay their employees well?

According to anonymously submitted Glassdoor reviews, Resident employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Resident. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Resident?

49% of Resident employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Resident 3.8 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Resident?

Customer Service (3) , Customer Success (3) , Marketing (3) , Customer Service Representative (2) , Manager (2) , Project Manager (2) , Retention Specialist (2) , Sales (2) , Sales Associate (2) , Software Engineer (2) , Supervisor (2)

What are the pros of working at Resident according to real employee reviews?

"Most of the people are great." ((in 9 reviews)); "pay is good for customer service" ((in 6 reviews)); "Work/life balance is decent for most departments, but not all." ((in 5 reviews)); "Lots of autonomy" ((in 3 reviews)); "Good growth opportunity and varied" ((in 3 reviews))

What are the cons of working at Resident according to real employee reviews?

"An environment of constant fear of layoffs, absolutely no clear direction and confused management." ((in 9 reviews)); "The leadership (or lack thereof) and HR department are cold and give off a “business is business” vibe rather than valuing the employees who would jump through hoops daily to turnaround work and get things done to meet their ever" ((in 4 reviews)); "Communication can be unclear or contradictory and the business is still catching up to its rapid growth." ((in 3 reviews))

What are employees saying about Resident layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Resident layoffs and their outlook for job security at Resident in 2026.

What are the top reviewed Resident locations?

New York , San Francisco , Tucson , Los Angeles , Chicago , Jeffersonville , Walnut , Israel , Falls Church , Raleigh , Houston , Texas City , Indianapolis , Yucaipa , Oakland , Walnut Creek , Santa Clara , Denver , Las Vegas , Seattle , Portland , California , Remote

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Resident

Resident reviews

3.4

49% would recommend to a friend

(109 total reviews)

Eric Hutchinson and Ran Reske

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Work/Life balance

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.1

Senior management

3.0

Career opportunities

Resident has an employee rating of 3.4 out of 5 stars, based on 109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Resident employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

109 reviews

5.0

Sep 3, 2024

Top Tier Environment

Sales team lead

Recommend

CEO approval

Business Outlook

Pros

Fully Remote Company - Most employees were remote with the exception of R&D office in Tel Aviv, Israel and US-based warehouse. Exemplary Team Culture - Strong environment of inclusivity and collaboration from the top down. Heavy emphasis on visibility and recognition. Impactful Leadership - Management and Executive teams were highly informed and involved and hiring managers placed value on quality of character in addition to skill when hiring.

Cons

Uncertain Stability - 2023 was met with layoffs despite profit. May have stabilized after being acquired by Ashley Home. Limited US Staff Size - BPO involvement makes open positions for US-based jobseekers and infrequent.

2.0

Aug 17, 2024

Leadership void company

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Nice perks. Nice office at prime location.

Cons

Leadership void management. They expect you to work at crazy task rates and everything must happen yesterday. When you ask for guidance they use it against you. They rather bring people from outside than promote in house.

5.0

Aug 1, 2024

Intern Salary

Student associate

Recommend

CEO approval

Business Outlook

Pros

Flexible work environment, flexible hours, community involvement

Cons

Because of the remote environment, I wish my team was more involved with feedback

Viewing 16 - 18 of 109 Reviews

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Jobs at Resident

Director, CRM - Mattress Brands

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Senior Financial Analyst

Manager, Inventory Accounting