9y
Thank you for taking the time to post about your experience here at Resolvit. Your concerns about “not as responsive to finding next contract” and “too many 11th hour moments” are extremely disappointing and hard to hear. Placing our consultants on new projects with Resolvit is something that we work to improve and pay attention to constantly. Unfortunately, sometimes it doesn’t go as smoothly as it should. This is an issue not just for management, but something for every team member in the company to help resolve. As you know, we hold biannual face-to-face All Hands meetings for all employees to attend, ask questions, and share ideas. The reason for this delayed response to your posting is that it was included and shared in presentations to everyone in every Resolvit city. It highlighted that we all need to do everything we can across the country, in all cities, and with every client to make sure that our coworkers have additional projects available to them.
The good news is that several new processes and procedures are being put in place to help us improve in this area. We are implementing new communication channels for our employees, starting 30, 60, and 90 days out from a project’s scheduled end date. An automated redeployment tool for sales and our Business Service Managers (BSMs) is being developed now and will be rolled out very soon. We’ve adjusted our internal processes to make it a dedicated person’s job to redeploy our employees, including modifying their compensation to reflect this added responsibility. And to make sure that no one misses an opportunity within the company, when an employee’s project is scheduled to end, we will broadcast that employee’s availability, skills, and experience across all of our employees. Since you left us with a mostly positive experience, hopefully you will consider us again as an employer. We would appreciate the chance to include you as we make these changes, and for you to help us enhance them even more with your perspective. Thank you again for helping our company grow stronger and be more effective.