Resolvit reviews

3.8

77% would recommend to a friend

(147 total reviews)
avatar

Mark Scofield

90% approve of CEO

66% positive business outlook

Resolvit has an employee rating of 3.8 out of 5 stars, based on 147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Resolvit employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

147 reviews
2.0
Dec 11, 2014

Company does not live up to its word

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy going environment. Happy hours, flexibility- "work-life fit", medical benefits, friendly staff.

Cons

False Bench Policy. Low salaries, very little training and development

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Resolvit Response
11y
Thank you for taking the time to highlight this communication issue within our company. Effectively communicating policies and procedures -- especially difficult to administer policies such as the bench -- is an ongoing challenge for a growing company of our size. It would be very helpful to know the city you worked in so that team specifically can address the issue in their next weekly operations meeting (you can reach out to dialogue@resolvit.com with this additional information). Regardless, know that we will be addressing the communication and training on this policy in all cities within the upcoming week. In the first half of the year we spent $42,000 in employee bench salaries. In 2013, the number was $72,000. We typically see the numbers increase in the fourth quarter as projects transition at the end of the year. The annual amount spent on bench fluctuates from year to year depending on the overall economy, our program and project awards, and the engagement level of our employees. We remain committed to this expense and see it as valuable strategy for keeping key employees on our team. Each January, the company performs research and analysis for annual raises related to our 360 performance evaluation and compensation reviews for all employees. In March and April of 2014, we also reviewed all Business Services compensation plans and did an exhaustive study on the standard wages and income for each role in each of the markets we serve. We used publicly available information such as salaries posted on Glassdoor, job postings of competitors, and surveys of placement agencies in this analysis. As a result, our base salaries are in line with our competitors and the overall market. Total compensation (including commissions, overall benefit plans, etc.) for top performers is significantly higher and of better quality than that found elsewhere on the market. Our organization recognizes that training is very important to all of our employees and has a tuition reimbursement program in place to cover any training that our salaried employees wish to pursue. In the past year, we spent over $156,000 on employee training and tuition - a significant and highly unusual amount for a company of our size! We also hold companywide infrastructure training events twice per month, covering topics such as technical tools, policies and procedures, legal and compliance issues, and time management. This year we also sent employees to industry training events such as SourceCon in Denver, NetApp Insight in Las Vegas, Amazon Web Services (Cloud) training in Cincinnati, a CPA certification conference, as well as time management, sales, and PMP training classes. Resolvit and our employees will always be committed to continuous learning and improvement. This passion is what allows us to provide the best overall value of professional services to our customers. - Mark Scofield, Managing Partner
1.0
Aug 31, 2014
Recommend
CEO approval
Business Outlook

Pros

You get to eat at nice restaurants that you have to pay for out of your own pocket and maybe you'll get reimbursed. Other than that this place is a nightmare employer

Cons

The people there know more about how to insult you than technology. Ive never met such a highly unqualified group of high school students in my life. I am truly ashamed to have ever been a part of this organization, and regret ever wasting my time. I would've thought Lowell (the owner) would have been more professional, given her education, but she's the epicenter of the backwards policies, micro-management, and horrible staff. There is SUCH a disconnect in that office, and its such a terrible work environment. Not ONE person that I've talked to enjoyed working there (even from other offices), nor did they think management was good. I don't believe any of these posts, beware, I think these are all BS to balance all the bad reviews. Trust me, go to the next employer!!!! If you're a consultant or potential consultant; just ask the recruiters, or Account Managers some technical questions and every single time they will not know what the heck is going on.

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Resolvit Response
11y
I appreciate that you have taken the time to share your feedback and I’m sorry to hear your employment experience has not been positive. While no company can ever be perfect, we are focused on continuously improving the working environment, resources, benefits, and growth opportunities for all of our employees every day. As a direct result of your anonymous review, we’ve established a policy of regularly discussing both positive and negative Glassdoor postings during the weekly team meetings each of our offices. We will be doing the same during Resolvit’s quarterly leadership meetings as well. Our Cincinnati team spearheaded this initiative due to their commitment to fostering a professional environment. I’m proud that they have taken your posting as an opportunity to reflect, learn, and grow. By being open and transparent, we’ll continue to raise the bar across the country. The bright and talented people who make up our business services and client services teams are Resolvit’s greatest asset. Our account managers and recruiters may not be tech gurus developing their own applications, but they are all conversant in the various software, languages, and systems in which we specialize. The technology landscape changes with such speed that even experts can have difficulty keeping up. That is why we’ve invested in Resolvit’s Tech of the Town, a weekly, company-wide discussion about IT trends that is geared toward both technical and non-technical audiences. One of our Cincinnati-based customers even shared our article on wearable technology with the attendees of their own developer workshop. Resolvit’s tuition reimbursement program also empowers many of our employees to pursue skills training, professional certifications, and advanced degrees in technology. As a high-touch company, we actively encourage our employees to go out and build lasting business relationships with the people around them. Since sharing a meal or meeting for a cup of coffee is a great way to do that, we have a web-based system in place to quickly reimburse our employees for qualified business expenses. Our expense submission process makes it quick and simple to submit the receipts and accompanying IRS required documentation to be reimbursed during our standard bi-weekly payroll cycle. If you feel you were not properly reimbursed for an expense, please email dialogue@resolvit.com and our team will promptly assist you. - Mark Scofield
1.0
Jul 11, 2014

Hey, It's work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They provided training for $2500, and they would throw a Christmas party.

Cons

I felt as I was viewed as a number, not a person. If you are billing a client they are your best friend, but once that is over with, they never knew you. I thought I was full time but I found out after my current contract that I was temporary. Great place to work while looking for another job.

Viewing 121 - 123 of 147 Reviews

Glassdoor has 224 Resolvit reviews submitted anonymously by Resolvit employees. Read employee reviews and ratings on Glassdoor to decide if Resolvit is right for you.