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Restaurant Associates

Part of Compass Group USA

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Restaurant Associates Server/Waiter reviews

3.1

18% would recommend to a friend

(6 total reviews)
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Ed Brown

100% approve of CEO

18% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.2

Career opportunities

3.3

Culture & values

3.2

Work/Life balance

3.0

Senior management

2.9

Compensation and benefits

Ratings by demographic groups

Reviews by job title

6 reviews
3.0
Nov 1, 2024

Management is the problem sometimes

Server/waiter
Recommend
CEO approval
Business Outlook

Pros

- provides uniforms - decent hourly pay for servers (~$4 an hour)

Cons

Everything has to be approved by upper management, this can take days. The people approving these menu changes, social media posts, and policies for a location are in the restaurant maybe 2-3 times a month. Most come in less. Sometimes change needs to happen immediately and unfortunately that doesn't happen here.

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Restaurant Associates Response
1y
I am terribly sorry your experience with us did not line-up with our Core Values and Culture of CARE. Your are encouraged to provide additional feedback to we can better understand your individual concerns, please email us info@restaurantassociates.com
3.0
Feb 22, 2024

Very Corporate

Server/waiter
Recommend
CEO approval
Business Outlook

Pros

nice people, good training, good career opportunities

Cons

Everyone was super friendly and nice but there was always a lack of communication between managers, RA, and their client MCRA and it led to a lot of mismanagement. Very heavy corporate presence too

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Restaurant Associates Response
2y
Thank you for taking the time to share your thoughts and experience about R/A. We also appreciate you taking the time to provide thoughtful advice that can continue to make us a better organization. We care very deeply for our associates and always looking for ways to improve. If you have any further feedback please email us info@restaurantassociates.com
3.0
Dec 20, 2023

A

Server/waiter
Recommend
CEO approval
Business Outlook

Pros

Good salary for small sections

Cons

Management both corporate and in house were lacking

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Restaurant Associates Response
2y
Thank you for taking the time to share your thoughts and experience about R/A. We also appreciate you taking the time to provide thoughtful advice that can continue to make us a better organization.
Viewing 1 - 3 of 6 Reviews
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