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Restaurant Technologies

Engaged Employer

Restaurant Technologies reviews

3.4

55% would recommend to a friend

(227 total reviews)

Jeffrey R. Kiesel

67% approve of CEO

52% positive business outlook

Restaurant Technologies has an employee rating of 3.4 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Restaurant Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

227 reviews
5.0
Jan 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Great benefits, generous paid time-off

Cons

Work hours vary significantly. No steady schedule makes off work life difficult.

avatar
Restaurant Technologies Response
7y
Thank you for your many years of service as an employee of Restaurant Technologies. Your experience and your comments are important to us. We are glad to be able to offer a wide range of benefits to employees and their families. Regarding scheduling, we hear you. We recognize the challenges that employees face when schedules vary, and we are focused on improving schedules for drivers and technicians. If you have suggestions or further comments, please contact us at careers.rti-inc.com.
1.0
Dec 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Your paycheck will not bounce at least not yet

Cons

High turnover as a result of poor management and a lack of a long term company vision from senior management. Unethical behavior by sales leaders. Short term management focus. Really only one viable restaurant technology cooking the oil delivery system. Product management struggles to expand or enhance it's portfolio. Some of the technology they require you to shove down customers throats in many cases does not work as advertised. Company has a attitude of sell now and worry about the technology working later. No sense of building relationships with customers, ethical treatment or caring about what is in their best interest. Sales force is basically used car salesman. Cutbacks to operations has resulted in shortage of parts and equipment to service accounts. Company service techs morale is low as a result of cutbacks. They claim to be a "service" company but its all about the bottom line profit. Poor customer service as a result of reduced hours for service techs company wide. Company revenue shortfall has resulted from investment in new unproven technology that is not generating revenue. You are on an island don't buy the lines that everyone is there to help- you succeed. Back stabbing is common place and HR is just an arm of senior management to crack down on the sales team. They want no outside ideas or suggestions on how to improve the company. Sales team is bogged down with antiquated, outdated sales tracking systems that bury them in time consuming paperwork. The Pay doesn't match the hours invested work life balance poor. You either drink the Kool-aid and follow in lockstep or else.

avatar
Restaurant Technologies Response
7y
Sounds like this wasn't a great experience for you, and that matters to us. If you have concerns or ideas about improvements that would move the organization forward, please reach out to HR for discussion any time.
4.0
Oct 12, 2017

SE

Recommend
CEO approval
Business Outlook

Pros

Good Company to work for but demanding of personal time

Cons

Managed by the bottom line

avatar
Restaurant Technologies Response
7y
At Restaurant Technologies, every employee is important to us, and we appreciate your comments. Thank you! Our Wellness team is available with tips and resources to help employees balance work and personal time. If you have questions or want to provide additional details, please contact us at careers.rti-inc.com.
Viewing 157 - 159 of 227 Reviews

Glassdoor has 231 Restaurant Technologies reviews submitted anonymously by Restaurant Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Restaurant Technologies is right for you.