Does ResultsCX pay their employees well?

According to anonymously submitted Glassdoor reviews, ResultsCX employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ResultsCX. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at ResultsCX?

62% of ResultsCX employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ResultsCX 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at ResultsCX?

Customer Service Representative (468) , Customer Service Representative (CSR) (159) , Results Associate (117) , Customer Service Agent (49) , Supervisor (43) , Call Center Representative (41) , Associate (33) , Licensed Insurance Agent (28) , Sales Representative (25) , Call Center Agent (23) , Trainer (23) , Sales Associate (21) , Customer Service Associate (20) , Recruiter (19) , Insurance Agent (16)

What are the pros of working at ResultsCX according to real employee reviews?

"Work from home, flexibility in shift, achievable targets and good commission." ((in 111 reviews)); "The people are great and make the job fun and friendly." ((in 91 reviews)); "Good training and quality customers" ((in 71 reviews)); "Good leadership good tl good" ((in 26 reviews)); "flexible hours and work balance" ((in 25 reviews))

What are the cons of working at ResultsCX according to real employee reviews?

"Low pay and and afn" ((in 99 reviews)); "The salary is low from what is offering in other companies for the same kind of job at all levels." ((in 85 reviews)); "Somehow, 3 of the supervisors on my project "just happen" to be related." ((in 45 reviews)); "Low benefits for the support employees needs more improvement" ((in 44 reviews)); "Favoritism is also in the company whick is usual in all company" ((in 31 reviews))

What are employees saying about ResultsCX layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ResultsCX layoffs and their outlook for job security at ResultsCX in 2026.

What are the top reviewed ResultsCX locations?

Winter Haven , Paris , Lakeland , Provo , Corpus Christi , Fort Lauderdale , Wichita Falls , Blue Bell , Palestine , Martinsville , Mobile , Jacksonville , Sebring , Richmond , Phoenix , Huntington , Saint Joseph , Lawrence , Atlanta , Streator , Jacksonville , Raytown , Galax , Collinsville , Stuart , Houston , Texas City , Kansas City , Orlando , Tampa

ResultsCX reviews

3.5

62% would recommend to a friend

(1,979 total reviews)

Gautam Thakkar

55% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,979 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ResultsCX has an employee rating of 3.5 out of 5 stars, based on 1,979 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ResultsCX employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Feb 9, 2016

Stay away if you can

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company was recently sold off due to performance and merged with a compatible company which over time could provide an opportunity for good leadership to enter into the most senior ranks.

Cons

This company currently lacks leadership throughout the entire C-Suite, starting with the CEO. Every C-level executive is in over their head and lacks the skills and capability to run an organization of this size (which is not that big).

1.0

Aug 10, 2015

Stay Away -- Its not worth it.

Supervisor

Recommend

CEO approval

Business Outlook

Pros

There are no pros to working for the Results Companies. Say far far away.

Cons

Leadership above the Operations Manager level will lie to you and make promises they have no intention of keeping. Employees are terminated without cause. Difficult for former employees to receive final paychecks. The point system is biased and rewards habitual attendance offenders who are able to secure a doctor's note but punishes individuals without insurance who cannot afford to see a doctor for minor illnesses. HR department is aggressively rude or non-responsive.

1.0

Feb 16, 2014

I was a supervisor for KY medicaid and was fired for following company policy when a member could not verify information

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Helping the members of a insurance company

Cons

That management isnt fair on alot of issues and things are shoved underneath the rug to sugar coat how ppl are treated when the upper client come for visits.

Viewing 34 - 36 of 1,979 Reviews

Jobs at ResultsCX

Customer Service Representative - Onsite

Human Resource Analyst - Seasonal

Florida

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Customer Service Representative - Onsite

Customer Service Healthcare Representative - Onsite

Customer Service Representative - Onsite

ResultsCX

ResultsCX reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Stay away if you can

Stay Away -- Its not worth it.

I was a supervisor for KY medicaid and was fired for following company policy when a member could not verify information

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