ResultsCX reviews

3.5

62% would recommend to a friend

(1,980 total reviews)
avatar

Gautam Thakkar

55% approve of CEO

58% positive business outlook

ResultsCX has an employee rating of 3.5 out of 5 stars, based on 1,980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ResultsCX employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Jul 29, 2015

Best Place to Build a Career!!

Recommend
CEO approval
Business Outlook

Pros

The Results Companies views itself in the "people development" business and is an outstanding company for anyone who is interested in building a career with an organization that is passionate about excellence. Virtually all of the management started their careers in entry level positions in the customer service / contact center world and know that strength as an organization comes from building tomorrow's leaders. Join this company today and love the journey!

Cons

The company has no cons - just opportunities to always improve which they embrace!

2.0
Jul 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Good pay (average for call centers), relatively easy work, and the opportunity to not work in sales (a pro for a lot of people) is good. As long as you're not looking for a place/career to invest yourself in personally, this is a great place to work.

Cons

Management. Management. Management. The upper management seemingly have no idea what they are doing as most of the people they seem to promote lack your basic qualifications for the position. Also, any concerns that Agents (the grunts if you will) have are usually brushed aside, especially if those concerns are about the management itself. They preach openness, care, and transparency, but it's obviously a facade. For some though, this may not be relevant as it is a good place to work if you're just showing up for the check and don't care about your higher ups.

Viewing 1918 - 1920 of 1,980 Reviews

Glassdoor has 2,273 ResultsCX reviews submitted anonymously by ResultsCX employees. Read employee reviews and ratings on Glassdoor to decide if ResultsCX is right for you.