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      ResultsCX

      Engaged Employer

      ResultsCX reviews

      3.5

      63% would recommend to a friend

      (1,979 total reviews)
      avatar

      Gautam Thakkar

      58% approve of CEO

      58% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.4

      Senior management

      3.4

      Career opportunities

      3.2

      Compensation and benefits

      ResultsCX has an employee rating of 3.5 out of 5 stars, based on 1,979 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ResultsCX employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Oct 31, 2013

      Awful

      Management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Growing. Not bringing on great clients, rates or work type.

      Cons

      Management, workload, industry, opportunities, training, CEO and especially the COO. He is a crooni troll.

      1.0
      Oct 3, 2013

      Horrible place to work if your good.

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      There's a little bit of advancement opportunity but not sure if you really want to be promoted.

      Cons

      They're liars. They lie and coerce the harder working individuals into positions they don't want. Some agents that were in a higher position wanted to apply for a higher paying position and they were not allowed but everyone else that didn't work as hard as them were able to get a higher paying position. The customers are extremely rude, They applied me and others into a position that nobody wanted. The schedule is extremely strict. Management is constantly looking for ways to find faults. I had one small mistake and was suspended. There is a big disconnect with us and the client, sometimes we know how to do their job better.

      2.0
      Sep 9, 2013

      stay away

      Inbound costomer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can get overtime if you really want it

      Cons

      Employees treated poorly, benefits dont exist, if you go over a break five minutes you are not paid for the entire break.

      Viewing 1966 - 1968 of 1,979 Reviews
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      Glassdoor has 2,271 ResultsCX reviews submitted anonymously by ResultsCX employees. Read employee reviews and ratings on Glassdoor to decide if ResultsCX is right for you.