Does ResultsCX pay their employees well?

According to anonymously submitted Glassdoor reviews, ResultsCX employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ResultsCX. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at ResultsCX?

62% of ResultsCX employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ResultsCX 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at ResultsCX?

Customer Service Representative (468) , Customer Service Representative (CSR) (159) , Results Associate (117) , Customer Service Agent (49) , Supervisor (43) , Call Center Representative (41) , Associate (33) , Licensed Insurance Agent (28) , Sales Representative (25) , Call Center Agent (23) , Trainer (23) , Sales Associate (21) , Customer Service Associate (20) , Recruiter (19) , Insurance Agent (16)

What are the pros of working at ResultsCX according to real employee reviews?

"work from home is great" ((in 104 reviews)); "The people are great and make the job fun and friendly." ((in 87 reviews)); "Good training and quality customers" ((in 62 reviews)); "Good leadership good tl good" ((in 24 reviews)); "flexible hours and work balance" ((in 23 reviews))

What are the cons of working at ResultsCX according to real employee reviews?

"Low pay and and afn" ((in 100 reviews)); "The salary is low from what is offering in other companies for the same kind of job at all levels." ((in 85 reviews)); "Favoritism, unprofessional, non helpful leads, supervisors get an attitude whenever you ask a question." ((in 49 reviews)); "No benefits" ((in 40 reviews)); "Favoritism is also in the company whick is usual in all company" ((in 29 reviews))

What are employees saying about ResultsCX layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ResultsCX layoffs and their outlook for job security at ResultsCX in 2026.

What are the top reviewed ResultsCX locations?

Winter Haven , Paris , Lakeland , Provo , Corpus Christi , Fort Lauderdale , Wichita Falls , Blue Bell , Palestine , Martinsville , Mobile , Jacksonville , Sebring , Richmond , Phoenix , Huntington , Saint Joseph , Lawrence , Atlanta , Streator , Jacksonville , Raytown , Galax , Collinsville , Stuart , Houston , Texas City , Kansas City , Orlando , Tampa

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ResultsCX

ResultsCX reviews

3.5

62% would recommend to a friend

(1,979 total reviews)

Gautam Thakkar

55% approve of CEO

58% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.4

Senior management

3.4

Career opportunities

3.2

Compensation and benefits

ResultsCX has an employee rating of 3.5 out of 5 stars, based on 1,979 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ResultsCX employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Mar 8, 2023

Great Company

Customer service representative (csr 2)

Recommend

CEO approval

Business Outlook

Pros

I really enjoyed my team with this company. They helped motivate me when the job was hard.

Cons

Not paid nearly enough. The same job pays 23$ an hour from the company you are contracted to. You are paid 14$. To handle peoples health insurance yet I could work at Taco Bell for the same with less stress.

1.0

Jan 24, 2023

Micromanaging Hell

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It's a job for sure

Cons

You can feel your energy and mental health dip with each back to back call. You have people above you that don't know how to do your job, but still hound you for certain verbage. You can't place someone on hold for more than 2 minutes, you're constantly getting thrown under the bus depending on what departments you work in. If and when they up train you to take more lines of business you don't get compensated for it, and if you push for it they'll simply ignore you or threaten termination of the job.

2.0

Jan 23, 2023

Disappointing Work Environment

Licensed health insurance agent

Recommend

CEO approval

Business Outlook

Pros

- Decent Pay - Friendly co-workers and supervisors

Cons

- Operations Managers and HR were impossible to work with and not willing to be flexible just to meet metrics and save face - Experienced technical issues for 4 months, was unable to make a single sale or call the whole time due to this, and was expected to go right into taking calls once tech issues were resolved with 1 hour of "training" to catch me up to speed - Was told to clock out at certain points due to technical issues from their end even though I reached out to Better Business Bureau and was told that companies are liable for pay if technical issues occur on their end

Viewing 25 - 27 of 1,979 Reviews

Jobs at ResultsCX

Quality Assurance Analyst - Seasonal

Human Resource Analyst - Seasonal

Florida

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Supervisor, Training - Seasonal

Onboarding Ambassador - Seasonal

Florida

View job