Revolut reviews

4.0

77% would recommend to a friend

(5,479 total reviews)
avatar

Nikolay Storonsky

91% approve of CEO

77% positive business outlook

Revolut has an employee rating of 4.0 out of 5 stars, based on 5,479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Revolut employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Jan 30, 2020
Recommend
CEO approval
Business Outlook

Pros

- Beautiful office - Smart, youthful, ambitious colleagues - Really good referral bonus. Something like 1200 GBP. - Multinational office - They sort out residency for you. You pay all government fees, but no legal fees. - If you do not have a lot of work experience you will move up the ranks very quickly, as they are expanding rapidly, and desperate to fill management positions.

Cons

- VERY disorganized. There was even some information missing from my contract when I signed. - No real leadership. - Scaling very quickly so everything is very muddled right now. - Management is very very bad and completely inexperienced.

avatar
Revolut Response
6y
Thank you for taking the time to give us your thoughts about your time at Revolut. We appreciate your honesty and thorough comments. We've been working hard on building scalable internal processes as we grow. Sometimes our teams are still in the process of hiring all the people they may need to make it happen exactly how we want, so we welcome feedback on where we can improve. We'd like to assure you that your experience regarding the contract is exceptional - our legal department is very thorough with all our outgoing contracts. We'd love to get more feedback on this so that we can follow up with the relevant people. As well as hiring in top-tier management, we provide plenty of support and training to our current management to ensure that they're doing a great job. Revolut isn't a traditional company with a traditional hierarchy. We're not just changing the face of banking, we want our work environment to work better for us. It might seem chaotic at times, but we empower people who want to change the status quo in all areas of the financial sector, including customer support. If you have more specific feedback for us to improve, we'd love to hear from you directly.
1.0
Dec 21, 2019

A lot needs to change

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Product is great idea, lots on offer within the office.

Cons

Pretty much everything, the whole company is in a mess, with a stream of managers with no experience (most only having internships before leading large scale teams?!?) driving this, they talk about hiring A players yet I would say 90% are C players and would struggle working in any other organisation, the focus has been grow and hire anyone. The Founder Associates drive everything yet they built departments with no knowledge on how to build a business or even the basics in business and finance. We have hired too many non-banking people who have no knowledge of regulations that will impact everything as the company expands. There is no budgeting process in place when recruiting teams, everyone here thinks money is limitless yet money is very limited. The whole organisation needs an overhaul from top to bottom, Nik created a great idea and product yet is now the stopping block for this company being great, he needs to move on to allow the company to succeed further not to mention a bully (I'm surprised no legal, press article has hit about this yet!) If nothing changes in early Q1 2020 this will be a WeWork of the challenger banks, with Martin Gilbert arriving in January he has his work cut out to sort out with the board and in particular his first job (likely from investors being worried) will be to sort out Nik or replace him soon.

avatar
Revolut Response
6y
Thank you for your honest and thorough feedback. When we launched Revolut, we had big dreams on what we wanted the product to be. As we’re scaling up to make that vision a reality, we sometimes encounter issues that help us to mature and thrive as a company. We recognise that some of our processes are still developing a finalised structure, and that we are in the process of filling out our management teams to address these issues properly. As a company, we’ve always tried to be transparent and own our mistakes. Our CEO has repeatedly addressed issues through our blog on topics such as company culture, compliance, and payment outages. When something doesn’t work, we want to make it better - one of our core values is Never Settle. As we grow, and welcome Martin Gilbert to our board in 2020, we’ll continue to address our shortfalls and become stronger as a company. We would love to get your detailed suggestions on things that we can do to improve our processes for you and your colleagues. Please get in touch with your local HR, or if you would prefer to remain anonymous, through our Whistleblowing process.
2.0
Sep 25, 2019

Avoid

Recommend
CEO approval
Business Outlook

Pros

Good work experience / Nice collegues

Cons

Long working hours Shifts Low salary Not enough benefits

avatar
Revolut Response
6y
Hey, thanks for your honest review. We appreciate your taking the time to give us feedback on areas where we can improve. As we’re in this intense phase of hypergrowth, there has been some pressure to Get It Done. However, as we’re scaling up and building a stronger foundation, we hope that our teams can come together and offer each other support as they grow. We try to offer competitive benefits compared to the industry average, but we’re always taking suggestions of things that we can add to this package. Our salaries and promotion opportunities are designed to attract the best talent, so we set them up according to the market. We would still appreciate more detailed feedback from you on how we can be better - so please do get in touch with us directly.
Viewing 454 - 456 of 5,479 Reviews

Glassdoor has 6,120 Revolut reviews submitted anonymously by Revolut employees. Read employee reviews and ratings on Glassdoor to decide if Revolut is right for you.