Revolut reviews

4.0

76% would recommend to a friend

(5,404 total reviews)
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Nikolay Storonsky

91% approve of CEO

77% positive business outlook

Revolut has an employee rating of 4.0 out of 5 stars, based on 5,404 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Revolut employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Aug 25, 2020
Recommend
CEO approval
Business Outlook

Pros

The product is definitely the best part of Revolut, but it is built by exploited employees.

Cons

Why do you think most of the reviews including the most recent ones are so negative? There is something wrong going on right? The articles published against Revolut are actually true but a company would never accept what happens inside cause it kills its reputation. I have suffered racism at this company. Take a look at the rating that employers give to companies like McKinsey or Hubspot, why can't you imitate that. Why do they love their CEO and their company, because things are well managed and employees are well compensated. People see customer service employees as if they were less important and that is not fair. The environment is toxic and there is no career path for this. This is exhausting, to be honest. There is no balance between the quality of work and life. I once spoke to my team leader who treated me in a really bad way even screaming at me and a couple of weeks later apologized by saying that she was under a lot of pressure. There are some team leaders who are super arrogant and treat other people as if they were nothing. I have experienced this. Sometimes you message them and they do not even reply to you. I have never had constructive feedback or critics but they are always destructive. Someone should encourage you to get better not to bring you down. In general terms the quality of people managing the company is poor, obviously, the main goal of Revolut is making a profit, but that does not mean that they have to destroy someone's life. Your channels of whistleblowing are a joke because no one knows the outcomes, everyone should know what happens in the company.

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Revolut Response
5y
We're sorry to hear that you're not enjoying your experience with us. Firstly, let us be clear that we do not tolerate racism within Revolut, so please do escalate this complaint to HR who will investigate this thoroughly. On a separate note, we demand a lot from our people but we never want this to have a negative impact on our employees and we try to support our colleagues. As a current employee please do raise your concerns with HR. We've also put a lot of work into our hiring and onboarding processes to ensure that every single person we hire gets our culture and is likely to happy here at Revolut. We hope that in time, we can work to improve your experience.
4.0
Aug 24, 2020
Recommend
CEO approval
Business Outlook

Pros

- Overall smart colleagues - Open mindedness and little politics, so it's easy to get done in two weeks things that in a standard bank would take three months - Good scope for career progression if ready to take on ownership - Building an awesome product - Fair, but not excellent compensation and benefits - Good name to have on the cv

Cons

- Micromanagement from some executives - Over emphasis on the KPIs where the underlying reality ceases to exist, to the point of taking some bad business decision just to raise the KPI of few percentage points - Service teams change processes different times per quarter, yet expect other teams to comply to botched up processes. There should be an "user experience KPI" for all the service teams - Sometimes unreasonable expectations (depends a lot on the team)

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Revolut Response
5y
Thanks very much for letting us know about your experience with Revolut.
2.0
Aug 22, 2020

Not for everyone

Recommend
CEO approval
Business Outlook

Pros

You can be given a lot of scope Sink-or-swim approach, so if you swim you can grow fast

Cons

Culture is extremely toxic, driven by fear Senior leadership is poor - no experience, no deep thinking, no knowledge Zero strategy apart from "building a super-app" which nobody treats as actual vision Level of pay is certainly not worth it

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Revolut Response
5y
Thank you for leaving a review, and we’re sorry to hear that you didn’t have a more positive experience with us. Sometimes our enthusiasm, the scale of our ambition, and our determination to get things right can run away with us. It’s not personal, but we do appreciate that Revolut may not be right fit for everyone. We’re working hard to make sure our recruitment and onboarding processes select and support the people who can thrive here.
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