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      Revolut

      Engaged Employer

      Revolut reviews

      4.0

      76% would recommend to a friend

      (5,379 total reviews)
      avatar

      Nikolay Storonsky

      91% approve of CEO

      77% positive business outlook

      Ratings by demographic groups

      Revolut has an employee rating of 4.0 out of 5 stars, based on 5,379 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Revolut employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      5K reviews
      5.0
      Dec 23, 2019

      Good place to work and gain experience on a high growth & high paced environment

      Executive associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very talented people, willing to work hard and get things done. Good environment to learn and test yourself.

      Cons

      I understand this is normal to startups, but the environment is quite demanding and the scope of your work is often not clear - you just have to make things work

      avatar
      Revolut Response
      6y
      Thanks for your review! We really appreciate your taking the time to give us your thoughts. We’re committed to bringing the best people on board to implement our company vision. We’re glad you’ve found Revolut a nurturing and collaborative environment to advance yourself professionally. One of our core values is Get It Done, sometimes even when things seem impossible. After all, that’s how Revolut was created. However, we’re working on making processes more defined, and hiring management that will define and implement our company vision down each chain of the business. Please feel free to provide us with detailed feedback on any specific processes you’ve encountered that we can improve on.
      1.0
      Dec 21, 2019

      A lot needs to change

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Product is great idea, lots on offer within the office.

      Cons

      Pretty much everything, the whole company is in a mess, with a stream of managers with no experience (most only having internships before leading large scale teams?!?) driving this, they talk about hiring A players yet I would say 90% are C players and would struggle working in any other organisation, the focus has been grow and hire anyone. The Founder Associates drive everything yet they built departments with no knowledge on how to build a business or even the basics in business and finance. We have hired too many non-banking people who have no knowledge of regulations that will impact everything as the company expands. There is no budgeting process in place when recruiting teams, everyone here thinks money is limitless yet money is very limited. The whole organisation needs an overhaul from top to bottom, Nik created a great idea and product yet is now the stopping block for this company being great, he needs to move on to allow the company to succeed further not to mention a bully (I'm surprised no legal, press article has hit about this yet!) If nothing changes in early Q1 2020 this will be a WeWork of the challenger banks, with Martin Gilbert arriving in January he has his work cut out to sort out with the board and in particular his first job (likely from investors being worried) will be to sort out Nik or replace him soon.

      avatar
      Revolut Response
      6y
      Thank you for your honest and thorough feedback. When we launched Revolut, we had big dreams on what we wanted the product to be. As we’re scaling up to make that vision a reality, we sometimes encounter issues that help us to mature and thrive as a company. We recognise that some of our processes are still developing a finalised structure, and that we are in the process of filling out our management teams to address these issues properly. As a company, we’ve always tried to be transparent and own our mistakes. Our CEO has repeatedly addressed issues through our blog on topics such as company culture, compliance, and payment outages. When something doesn’t work, we want to make it better - one of our core values is Never Settle. As we grow, and welcome Martin Gilbert to our board in 2020, we’ll continue to address our shortfalls and become stronger as a company. We would love to get your detailed suggestions on things that we can do to improve our processes for you and your colleagues. Please get in touch with your local HR, or if you would prefer to remain anonymous, through our Whistleblowing process.
      1.0
      Dec 18, 2019

      I highly advise you NOT to work for Revolut, don't get tricked by their fancy office!

      Customer support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Snacks and coffee. Jacket and a backpack with a Revolut logo. Enjoy.

      Cons

      If you can and are not completely desperate, then look for a job somewhere else. Don't get hired by Revolut, you can hardly find a worse company to work for, with one exception that is Teleperformance Portugal, I guess. You are in a loop of sending automatized messages all day long without actually having any change to truly help a customer as no-one knows what to do and how things really work. Even worse, the performance targets are set up unrealistically that no one can achieve them. A colleague of mine got a panic attack from the overload and stress they put on you. Salary is decent to Portuguese standards but you are not going to know your schedule more than two weeks ahead so say goodbye to any work-life balance as it's non-existent.

      avatar
      Revolut Response
      6y
      Thank you for giving us your honest feedback. We’re really sorry to hear about your experience and want to reassure you that this is not representative of the culture we are cultivating in the wider Revolut workspace. Your thoughts are vital to our improving processes and experiences so that this doesn’t happen to you or your colleagues again. We encourage you to get in touch with your local HR to give us more detail on how we can improve your workplace and experience. If you’d prefer to raise your complaint confidentially through the Whistleblowing process, we can guarantee an anonymous space to provide feedback and a thorough investigation with clear strategies in place to combat this in the future. We’re not perfect but we want to be better; we’re working hard on improving our company culture. Please get in touch to let us know how we can improve.
      Viewing 5212 - 5214 of 5,379 Reviews
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      ReviewsRevolut reviews

      Glassdoor has 6,004 Revolut reviews submitted anonymously by Revolut employees. Read employee reviews and ratings on Glassdoor to decide if Revolut is right for you.