Revolut reviews

4.0

76% would recommend to a friend

(5,377 total reviews)
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Nikolay Storonsky

91% approve of CEO

77% positive business outlook

Revolut has an employee rating of 4.0 out of 5 stars, based on 5,377 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Revolut employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Feb 28, 2019

Stockholm Syndrome

Recommend
CEO approval
Business Outlook

Pros

-Learn and do a lot because they essentially hire 1 person to fill the role of 3 -Work with some really bright, passionate people -Company will continue to grow rapidly off the backs of people working insane hours to meet the unreasonable KPIs set by management

Cons

-Salary does not match the illegal working hours which are "your choice" (but you will be penalised and berated if you do not work over the weekend or try to leave work at a reasonable time) -You will honestly develop Stockholm Syndrome during your time at the company as it is the only way to deal with the way you're treated -You will get messages at all hours requesting you to do work -Not seen as human by the company -Get demeaning and accusatory messages from management for things that are beyond your control -Unable to keep up with or form meaningful relationships outside of Revolut as you only have time to manage relationships within/relating to the company -Unreasonable KPIs and goals with no matching resources to support you in reaching these goals -"Do first, ask forgiveness later" mentality in regards to things such as consumer protections and communications

3.0
Apr 20, 2020
Recommend
CEO approval
Business Outlook

Pros

I joined Revolut when the company had roughly 700 people at this time they were hiring recruiters like crazy! The hyper-growth phase is ultimately was attracted me and many others to the role. When I joined Revolut it saw me move from agency recruitment into internal recruitment for the first time, as it did pretty much with the entire recruitment team (which was 100+ plus). Here is my honest review: + The company are extremely ambitious and they wont let anything to stop them from achieving the set goals (though this can also be seen as a negative, see below) + Truly revolutionary product which constantly adds new features. + You will never be bored or have a lack of work, something is always needed to be done + They give some of the best perks in the market + Fully set up with everything you need as a recruiter. As well as this you will be set up with pretty much any tech equipment you need (though be warned if you dont return anything when you leave you will be invoiced, something they dont tell you at the start) + They have some great people and certain departments have a great culture + Good fun company events and regular hosted events in the HQ + Great company to have on your CV

Cons

Now for the downside to working for Revolut. I value my experience here as invaluable but a LOT needs to be changed in order for the business to become a global bank. - The business is always first NEVER the people - No clear career progression. If this is your first inhouse recruitment experience you will pretty much be used a resourcer - You'll be given tight deadlines to hire people but it seems nobody ever wants to interview the candidates. This results in employees not turning up to interviews (believe me it happens a lot), interview cancellations last minute and at the worst they will decide they dont want to interview the candidate anymore when they are due to interview the candidate in 5 minutes! - Be prepared for certain department to ignore you point blank for days on end even with urgent matters. - Be prepared to work long hours. This isnt a 9 to 5 job, you will find yourself working in the office until all hours to achieve your KPIs - KPIs are a MUST . If you underperform in one month then it could be the end of your employment - The business have pretty much hired with short term vision and not long term vision in mind. - The company leaders lack the right management experience. In each area of the business you will have people that are only leading due to having joined the business in the early days. Just because someone has been in the company longest does NOT mean they should be managing or leading. This is a big issue and shows a complete lack of experienced management - Fouders Minions. Nobody knows what they do and they cause more trouble than anything else

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Revolut Response
6y
Thanks for your honest review. We appreciate your taking the time to let us know about your experience at Revolut. Hypergrowth can come with some growing pains, and we've been working on creating company-wide processes that support the work of our Recruitment team. We've implemented interview reviews which provide feedback to all our interviewers, and an internal rating system so that we can address those interviewers who are not performing to our standards. Candidate experience is an ongoing project by the Employer Brand team, which includes ensuring that we are providing enough support to all our recruiters. We're working on supporting our management with a dedicated guild and Management and Leadership Development Manager providing plenty of relevant training modules and other support.
1.0
Dec 21, 2020

Don't Consider This Place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are generally nice and passionate about the work they do Good office perks

Cons

The general staff turn over here is less than a year. Do your research before you even consider this place. Make sure you are ready to embrace all the negative things about this company. Everything you read here on Glassdoor or Wired Magazine articles, they are all true. You might be lucky to work for a small team that is nice, but that chance is really low because the overall company culture is toxic. Your job security is only for the next three months. 4 performance reviews looking thoroughly into your deliverables will be constant in your day to day life. If you are identified as not performing well, be ready to be fired. I worked really hard and learned a lot. But enough is enough, I am starting to see the signs that this company has on my mental and physical health. Many people stayed because they had no choice. Revolut did a redundancy during the pandemic, salary sacrifice, and people are very scared. Because if you lose your job at this time, it is very difficult to find a new job. Then our CEO said it is ok to micromanage your team until they prove their value to you. The company is looking for perfect execution machines instead of treating you like a person, a human being. People are starting to leave now, important people that have been in this company for some years, this is because the market is getting better and pandemic is not going to be there forever. New opportunities start to come back, the first thing people will do is to leave this place. Don't expect your line managers to care about you, if you fall sick, they won't care how bad you are or even care to ask if everything is ok or get well soon etc. There are no simple kind words in this place to make you feel like you are not just a machine. And you feel it everyday that they don't care about you as a human being, only your deliverables that will help them to climb up the ladder.

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Revolut Response
5y
Thank you for taking time to tell us about your time at Revolut, and we're sorry you had such a negative experience with us. Revolut is hugely ambitious. We work hard - and fast - to achieve our goals and most of us find that exciting, energising and a lot of fun. It can be challenging but we don't want the pace we work at to pull anyone down and we remind people to balance work with the rest of life. But we accept that Revolut's pace can be a challenge. We have ambitious goals and our managers should measure our progress and guide and support their teams to achieve the best we can. We expect people to know what progress they are making, and what might stand in their way. We're glad you enjoyed working with passionate Revoluters and that you were able to learn a lot. We wish you success and enjoyment in your future endeavours.
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