I have worked for a few international companies over the past 5 years (In Poland and 2 other countries) and enjoyed working with people from across the globe. When I applied to Revolut, I believed I was joining a young, vibrant and internationally minded team who valued diversity and inclusion.
Sadly it is not a welcoming environment to people if you are not a Polish or Russian speaker and will be treated as a second class citizen, if you are from outside the EU then let me tell you from personal experience forget it!
Team Leaders know that Non EU Team members depend on Revolut to stay in Europe and as such use agressive, fear and intimidation tactics.
This has lead to a culture of people working way over the contracted hours (14 hours a day when the shift is 8 hours) on a regular basis. I must be clear that this is not paid over time, this is working 14 hours for 8 hours pay. This behaviour is encouraged the Team Leaders.
"Officially" This does not happen, "In Reality" they say it is your choice, but if you do not do these additional hours, you may not reach the inflexible target KPI's, you will be terminated. As you cannot simply move to another job in Poland you end up working a slave for Revolut.
The company has the same kind of ethics as brands such as Nike and Apple, they deliver a seemingly great product on the front end, but the price of human suffering in the back end is huge.
Being friendly and outgoing is seen as a weakness and as such you will find that your Polish and Russian speaking colleagues will basically pretend that you do not exist. You can attempt to greet or speak with them, but expect to be dismissed quickly.
Due to the Hot Desking setup, you will find that particually male Polish agents can be extremely territorial and often exhibit visible signs of frustration and agressive body language when a foreigner sits in what they consider to be their "Zone". They also believe that we cannot understand Polish and as such are careless about their conversations in their native language. Many which revealed that sadly the team were happy to work for an international company for the money and benefits, but were pretty vocal about foreigners taking jobs from Poles, foreigners not being able to perform well enough and general comments about immigrants that made me feel sad and unwelcome.
I was shocked to see that Xenophobic, ationalist type attitudes were openly on display at an apparently forward thinking company.
In addition to the unnerving racism other issues included, being paid late as the accountant won't pay for elixir transfer (5PLN) which means people are left without funds and unable to pay bills. Benefits promised suddenly being ripped away without explanation. Taxi service is useless and takes hours to get home after a late shift. Promised language bonus was not delivered without a huge fight.
I would advise any foreigner to avoid. I decided to apply for another job and got accepted instantly due to my language skill. I am now earning 1750 PLN more each month, work with a really nice team in a company with an excellent culture. Also our target is 30 resolutions a week, which is much more easier and the chats are shorter than Revolut ones.
So I say all of the negative press is 100% true, read the reviews here and do not work for this company unless you are a Pole or Ukrainian. Avoid at all costs.
