Revolut reviews

4.0

76% would recommend to a friend

(5,411 total reviews)
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Nikolay Storonsky

91% approve of CEO

77% positive business outlook

Revolut has an employee rating of 4.0 out of 5 stars, based on 5,411 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Revolut employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Apr 3, 2021
Recommend
CEO approval
Business Outlook

Pros

1. Good initial salary 2. Teammates - great people at the team 3. No issue with work from home 4. Interesting and challenging work - in some instances I think this is the only place in Poland to work in such a line of business. 5. Great tools for utilized for work

Cons

Sums up to 1 sentence: Lack of respect for the analysts and agents. 1. Lack of work-life balance (shifts are being managed in a very strict way, work on weekends is a must, late shifts and night shifts. All of those subjected to business request rather than having actual sense) 2. Downgrade of salary raises and bonuses 3. Inexperienced middle management - most of the decisions relate only to new means of control, generating more pointless rules or spreadsheets. 4. TLs are basically project managers - engaged in so many additional projects that it makes it virtually impossible to manage the people they are leading. 5. Stated core values of the company are not being implemented into the actual day to day operation of the department. 6. A great deal of micromanagement and focus on automated tools to verify work - the tools utilized are highly intrusive. 7. FinCrime Dept is purely KPI driven - no need to excel or offer anything else - just keep KPIs high. 8. Lack of recognition of individuals - including the fact there is no formal acknowledgement of additional tasks performed by an employee - even long term ones. 9. Unclear career path 10. In most instances there are very few policies and regulations available - in most instances, the analyst has to come up with a solution. 11. Chaotic environment Many of the issues raised in the media articles remain.

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Revolut Response
5y
Hello, thank you for your review. We're glad that you found much of your Revolut experience positive, especially the choice to work from home . Our KPIs and working patterns should help our people succeed and achieve the best we can for our customers. That's particularly important in FinCrime where we need to maintain the highest possible levels security for our customers. We value our employees highly and we're sorry if that didn't feel the case. We recognise the need for work/life balance and most of our employees think we are suceeding. We try hard to accommodate individual needs and we'll look into your comments to see what more we can do. Revolut is breaking barriers to reinvent how the world does money and create new and better tools and services for our customers. Often we are navigating new territory, bringing challenges which many Revoluters thrive on. As you say, the work is interesting and challenging. We recognise teams and individuals and celebrate their success across the business Revolut is a fast growing business and we're constantly evolving. We work hard to support Revoluters so that we can create a truly global financial superapp that customers will love. We wish you the best in your career.
2.0
Sep 22, 2022

Don't join yet. If you do, join with a plan

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- I like working here. I've had interviews elsewhere since joining but haven't felt like moving yet. - It's not a family, join with a goal in mind. - If you can quickly get up to speed you can, over time, make good commission, if you can't though, you're better off leaving quickly - 100% Remote - Potentially good on the CV, I'm not sure how long for though. - A great place to start as a junior, not so great for experienced sales professional - Some sales staff complain of micromanagement but if you are reaching your revenue target you are given a light touch, if you're activity is medium to high you will hit your target Strategic self sourcing will get you good results and ok commission

Cons

Morale is low Resources are poor - bad Chromebooks, no second screen if you are WFH You are always maximum 6 months away from being fired There are no allowances for a bad Q - you will be on a PIP It is policy to "exit" you from the business if you get less than 50% target in one Q (not legal). Less than 70% 2 Q's in a row and you're out too. No target adjustment for long absences or holidays There is high staff turnover - too high, incredibly high Targets are not reliably achievable Sink or Swim Revolut are burning through the hiring pool, with reputational damage as a result You need to use Revolut, because Revolut will use you Hard to know if high results and fast track promotions are due to luck or skill

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Revolut Response
3y
Hi, thank you for your review. We are still a very young business that has grown very quickly to meet the needs of our customers. We’re constantly looking to ensure that we support the people who enable us to create great products and support our customers. In the true Get It Done spirit, we have reviewed several of our paid leave policies and are very happy to offer our Revoluters: 2 extra wellbeing days & birthday leave as well as extension to marriage, Maternity & Adoption, Paternity, Miscarriage & Abortion and also Bereavement Leave. Wish you well!
1.0
Aug 25, 2022

Toxic culture that is encouraging bullying and harassment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None. This company shouldn't have the right to operate due to the treatment of their employees.

Cons

I have been working in few large and medium size companies and have experienced bad culture however Revolut is so far the worst company I have ever worked for in my career. I have witnessed practices where firing people is happening on a daily basis regardless of the local law. Revolut makes sure to hire young people who starts their career and are unaware of their rights thus they can let them go whenever the management decides it without any reasonable ground. The turnover at Revolut is extremely high; employees are going around the company with a pain in their stomach and a constant fear of not living up to the unrealistic KPI's set up on the go by managers. The company motto being "get **it done" means that basic human rights are not respected; if you challenge any practice or doesn't go along, the company will tell you that Revolut is not for everyone and that you don't belong to the "best" making you doubt about your own capacity and skills. Be reassured that it has nothing to do with you. Bullying and harassment are encouraged and driven by leadership even among so called "HR Leaders"; if you are daring providing a feedback and try to make any changes, you will end up being fired for performance. Wellbeing is completely disregarded even thought they will pretend they care about your mental health. If you survive a year (average tenure being 6 months at Revolut), you will probably leave with a burnout.

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Revolut Response
3y
Thank you for your review. We take all reviews very seriously and investigate any allegations of misconduct or unreasonable behaviour. Your comments are serious and very concerning, but unfortunately makes a number of unsubstantiated allegations which we believe to be groundless. We uphold all relevant laws and regulations in every country in which we operate, including employment laws. Discriminatory behaviour is wholly unacceptable. We try to cultivate professional leadership to get the best out of all our teams and create a supportive working environment. To support our employees in their work-life balance we implemented a lot of initiatives: wellbeing days, temporary working abroad policy, flexible working, birthday leave and many more. Thousands of Revoluters take a good use of those and have a lot of fun while working with us much more than 1 year. We wish you the best
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