Rewards Network reviews

3.5

62% would recommend to a friend

(384 total reviews)
avatar

Stephen Fusco

Not enough data to show CEO approval

57% positive business outlook

Rewards Network has an employee rating of 3.5 out of 5 stars, based on 384 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rewards Network employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

384 reviews
2.0
Nov 21, 2014

Basically what everyone else says

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-workers are great; I've maintained some great long-lasting friendships with my co-workers; thank goodness most are gone at this point. Access to the amazing Tribune holiday party (which I understand is now the only holiday party happening this year).

Cons

Where do I start? So much disconnect with Senior Management and what's actually going on. Just when you think it couldn't get any worse, it somehow gets worse. This zombie of a company is running on fumes will either go under or be sold within the next year. I only got maybe a 2% raise in the over two years I was there. No growth opportunities for most positions. The made a video specifically to respond to the terrible Glassdoor reviews, it was up for 2 months and then removed because most of the employees featured in it were already GONE! This company has not updated their websites since 2008 and they were never built for mobile environments. Attempts to update their systems in the last two years have failed at every turn because of constant changes in direction and they're actually WORSE off now than when they first attempted to update their sites.

1.0
Aug 19, 2014

Appreicate the response on Glassdoor from management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fantastic co-workers accross departments. Dining benefits and an atmosphere that I think senior management is trying to make relaxed. A love of my actual job. I enjoy it and always have and wish to grow it and make it and the company a better place.

Cons

PTO and incompetant management. I recieved a response to my earlier post which I very much appreicated. The problem is I think there is still a disconnect between employees and management. We are not on the same page. Please do not count holidays as part of my PTO package. If you are at a company that does not provide holidays you are working in N Korea. When I speak to my PTO I only wish to speak to my vacation and sick time. It is not enough and never has been. The last time I had this bad of a PTO package was 30 years ago. Also the fact that you have to earn it to take it is ridiculous. Just give everyone the time and stop nickel and diming us. You just end up carrying over at the end of the year whether you want to or not. As for speaking to upper management regarding my manager. I have had co-workers do so. The are either no longer with the company or were wrote up. Sorry but it's true. It doesn't exactly make one feel comfortable. Frankly I'm not clear why management does not know that someone is unfit for their position. Why they are unpreparded, disorganized and most of all not moving their team in the right direction.

1.0
Mar 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Very little to report aside from the 33% food plan discount. However, you can't pay bills with an earned discount. Auto reimbursement is fine if daily mileage is 50 per day or less. Do the math with net dollars. Also no reimbursement for parking and tolls ?

Cons

The management planted review of Feb 27th, 2014 is such a mockery to answer the vast collection of negative, but truthful employee claims of deplorable conditions of RN's products and compensation posted on glassdoor. First of all, we are not a cutting edge marketing company. The product hasn't changed in years to keep current. The phone app is a dud. Support and Ramp up mentioned in the review are deceptive in the hiring process. Most smart reps realize the trap and leave after 6 months. Adequate compensation cannot be earned until the start of the 4th year. Aged accounts delete offsetting any gain in obtaining new accounts. Net increase is minimal. Therefore commission totals don't advance. The promise of new partnerships over the past three years have not materialized and diner membership aka Match Rate is at an all time low. The management review mentions that turnover is a problem that is being addressed head-on. Their Quote " we must hire better people" Well it was YOU that interviewed the candidates and YOU selected what YOU perceived were the best. Maybe it's time to look in the mirror and take blame for not hiring the best and/or not training the best to be successful. We all know Rookie Training is lame. Do something now about Match Rate - product improvements - employee compensation - auto expense reimbursement - managers that motivate and solve problems - support of sales efforts from marketing to due diligence. There is a lot to do, get busy and solve these issues and don't waste time writing a positive review of nonsense.

Viewing 43 - 45 of 384 Reviews

Glassdoor has 389 Rewards Network reviews submitted anonymously by Rewards Network employees. Read employee reviews and ratings on Glassdoor to decide if Rewards Network is right for you.