Oct 7, 2023
Rewards Network Response
2yWhile we are sorry to hear that this is your opinion about your short time at RN, there seems to be some confusion about our core business and how we operate. None of our regional managers (we don’t have district managers) require responses before 8am or after 8pm. One of the many reasons that we provide company iPhones for all sales employees is to ensure they can step away from work communications. Our sales employees enjoy flexibility in their schedules and we operate in multiple time zones, so it is possible for emails to be sent a bit earlier or later than any one employee may prefer. We do ask employees to be present at some meetings (and avoid scheduling driving time during meetings so they can be fully present and on camera) and we do think that our work supporting local restaurants is fun! We agree that there have been areas in need of technological solutions and have implemented new technology to solve for this- such as removing the need for any “paper” contracts. We send both new and repeat customers (members) into our program restaurants and are fully transparent with restaurants on where members are coming from (including if they are new or repeat). Our members also spend 13% more per check on average and restaurant owners value an increase in frequency of visits for returning customers.