Rewards Network reviews

3.5

62% would recommend to a friend

(384 total reviews)
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Stephen Fusco

Not enough data to show CEO approval

57% positive business outlook

Rewards Network has an employee rating of 3.5 out of 5 stars, based on 384 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rewards Network employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

384 reviews
1.0
Jan 26, 2015

Sinking Ship!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great location.Its few steps away from train station Great colleagues (Most of them got laid off and many of them quit fearing lay offs)

Cons

There is nothing good to talk about this company.People should refrain from joining this company. No clear direction ,no set goals .Upper management keeps changing constantly (every year !) and that introduces a series of changes -change in senior membership teams,resignations,uncertainty ,lay offs and high turnovers. CEO and CTO don't communicate or interact with their goals or what they plan to make this place better. Top level is getting heavy and they fire people at low level to reduce costs.Nobody is concerned about anybody.No transparency .There is absolutely no hope that things will improve

1.0
Jul 21, 2014

Complete Mess

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only one is that you can leave at 5 everyday, mainly because no one there cares about anything.

Cons

I'm not even sure where to start. The management is completely lost and doesn't understand the demands of today's consumers. They've had the same product for almost twenty years with no innovation. I would have rather been unemployed than have worked here. The only department to grow in my three years was the HR department and they got rid of multiple positions within technology and marketing. Unfortunately HR is the only department that needed to have cuts. Their goal is to improve the morale but they over manage everything into preschool like activities that make you feel worse about working there. There is no career path, no leadership direction and no support when needed from an HR perspective. My three years there were the worst career years I have ever had. I've been gone for over a year and I'm thankful for it every day. I would have wrote this sooner if I thought they'd still be in business, I was surprised when they still popped up today.

1.0
Jul 3, 2014
Recommend
CEO approval
Business Outlook

Pros

There are some highly talented yet overworked, underpaid and under appreciated employees who have brilliant ideas that would increase revenue dramatically. The overall concept of the business is very innovative and ahead of it's time when the company was first formed. For me, the location was ideal. Just a short twenty minute commute. Depending on your boss, possibly flexible with your work schedules, on occasion, should you have a doctor's appointment or a child care or transportation issue. For the most part, the "regular" employees (those below the C-Level) worked well together and made it feel like a family-type environment.

Cons

Employees were looked down upon, spoken negatively about in front of their subordinates and made to feel second-class by the C Team. Those having the final approval on budgets, employee increases or promotions, new hire requisitions, new products or services, business tax licenses or needed system enhancements are completely disconnected and clueless about what's going on in the business and what had to happen to make the business competitive again. How many restaurants are there in the United States? Hundreds of thousands, if not more? How does a company who has been in business for almost 30 years only work with approximately 11,000 of them? Being a free program, how are there only 3.2 million active members? Do you see something wrong with that picture? Most will. You always, always, always have to CYA when dealing with anyone on the C-Level. They don't know what's going on, make errors and blame those working for them. I've seen it happen many, many times. They have no ideas of their own although their employees ideas which are usually shot down suddenly materialize a few months to a year later as their own idea. The fighting and backstabbing that's done at the C-level is worse than standing in the middle of a preschool when a group of children are fighting about the one toy that's in the room. They are disrespectful to each other and to those working below them because they feel entitled. It's like a soap opera....all you need is two of them having an affair with one another and the company would win an Emmy Award. Oh wait, that's actually going on and everyone knows about it but like usual, the powers that be turn a blind eye to their unprofessional behavior.

Viewing 16 - 18 of 384 Reviews

Glassdoor has 389 Rewards Network reviews submitted anonymously by Rewards Network employees. Read employee reviews and ratings on Glassdoor to decide if Rewards Network is right for you.