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Reynolds and Reynolds

Engaged Employer

Reynolds and Reynolds reviews

3.4

63% would recommend to a friend

(2,360 total reviews)
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Chris Walsh

82% approve of CEO

59% positive business outlook

Reynolds and Reynolds has an employee rating of 3.4 out of 5 stars, based on 2,360 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds and Reynolds employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, but that's where the pros end.

Cons

I recently had the unfortunate experience of working at Reynolds & Reynolds, and it pains me to share my disappointment with the overall work environment and management of this company. My time at Reynolds was marked by stagnation, incompetent management, dismal pay, and a work atmosphere that left much to be desired. One of the glaring issues at Reynolds is the complete lack of movement within the company. Career growth seemed like an unattainable dream, as the organization exhibited a distinct lack of opportunities for professional development. It felt like I was stuck in a rut with no clear path for advancement. The management at Reynolds is nothing short of a disaster. Incompetence seemed to be the norm rather than the exception. Decisions were arbitrary, and there was a noticeable lack of direction from leadership. This not only led to confusion among employees but also hindered the overall productivity and success of the company. To add insult to injury, the pay at Reynolds is abysmally low. The company's unwillingness to recognize and reward hard work is disheartening. It creates an environment where employees feel undervalued and demotivated, further exacerbating the overall lack of job satisfaction. The work itself was unrewarding and lacked any sense of purpose or fulfillment. Tasks were often monotonous, and there was a pervasive feeling that one's efforts were not contributing to any meaningful impact. This made each workday feel like an endless cycle of mundane tasks without any tangible results. Furthermore, Reynolds & Reynolds seemed to be in a perpetual state of restructuring. The constant changes only fueled a sense of instability and insecurity among employees. It created an environment where job roles and responsibilities were in constant flux, making it challenging to find stability or build a sense of belonging within the organization. In conclusion, my time at Reynolds was a disheartening chapter in my career. The lack of movement, ineffective management, low pay, unrewarding work, and constant restructuring make it a company that I would strongly advise others to steer clear of. It's a regrettable experience that I wouldn't wish upon anyone seeking a fulfilling and progressive career.

1.0
Jan 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Fun industry. A good place to get started and travel if you want that. Decent pay and benefits for a first job, but not if you are established in your career.

Cons

Dishonestly is promoted. Annual award trip is really just a sales meeting. Takes forever to make decisions and they all have to go up the ladder. There is no decision making power at the customer facing level. Almost no focus on customer service. Customers are required to sign a contract even when it is a mistake made somewhere inside Reynolds They are focused on driving down payroll. Sales pay gets cut year after year. The sales and objectives plan is over 60 pages long and changes every year to benefit the company. No support from management. When they make decisions that negatively impact customers, they won't meet with the customers to take the heat.

1.0
Feb 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Good money for an early 20-something professional. Flexible schedule. Fun Club trips. Great if you’re straight out of college wanting to make decent money. But don’t plan to stick around unless you’re prepared to sacrifice your soul.

Cons

After 6 years of hitting quota, my base got raised $2K. Which was great - until I found out someone who just graduated and started was making $3K more than me. No room for advancement. Huge boys club. The pay to work ratio is terrible. Resources got cut each year. Owner trying to do more and more with less and less. Negative outlook from most employees. Software is SO far behind the competition. Constantly getting smoked by every other provider. Customer satisfaction has got to be at an all-time low.

Viewing 61 - 63 of 2,360 Reviews

Glassdoor has 2,525 Reynolds and Reynolds reviews submitted anonymously by Reynolds and Reynolds employees. Read employee reviews and ratings on Glassdoor to decide if Reynolds and Reynolds is right for you.