Is Ricoh a good company to work for?

Ricoh has an overall rating of 3.4 out of 5, based on over 6,042 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 61% of employees would recommend working at Ricoh to a friend and 49% have a positive outlook for the business. The best reviews about Ricoh have been left by employees working as Technical Support Specialist , Digital Services Specialist and Front Desk Receptionist .

Does Ricoh pay their employees well?

According to anonymously submitted Glassdoor reviews, Ricoh employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Ricoh. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Ricoh?

61% of Ricoh employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ricoh 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Ricoh?

Account Executive (242) , Account Manager (128) , Field Service Technician (100) , Sales (79) , Site Supervisor (72) , Major Account Executive (68) , Manager (66) , Site Manager (56) , Sales Manager (52) , Sales Representative (48) , Project Manager (46) , Senior On-Site Services Specialist (44) , Technician (40) , Senior Account Executive (39) , Customer Service Representative (37)

What are the pros of working at Ricoh according to real employee reviews?

"Good benefits and not too difficult" ((in 349 reviews)); "Great people on the front line who have been on board for years and know how to make things happen." ((in 314 reviews)); "Good work life balance and acknowledgement of positive customer feedback" ((in 148 reviews)); "Training is good" ((in 131 reviews)); "Culture is good and independent" ((in 93 reviews))

What are the cons of working at Ricoh according to real employee reviews?

"Pay is low and raises if they happen do not keep up with cost of living." ((in 303 reviews)); "Low salary and not stable" ((in 142 reviews)); "The fundamental problem is that Ricoh has too many managers and not enough support personnel." ((in 113 reviews)); "(some have 25+ years here and here only) Too many layoffs (8 while I was there)." ((in 74 reviews)); "Lack of Leadership and poor management practices." ((in 54 reviews))

What are employees saying about Ricoh layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ricoh layoffs and their outlook for job security at Ricoh in 2026.

What are the top reviewed Ricoh locations?

New York , Atlanta , Chicago , Houston , Boulder , Malvern , Los Angeles , Tucker , Dallas , San Francisco , Duluth , West Caldwell , Seattle , Portland , Minneapolis , San Jose , Exton , Philadelphia , Fenton , Tampa , Boston , Macon , Washington , San Diego , Lawrenceville , Saint Louis , Phoenix , Charlotte , Tempe , Columbus

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Ricoh

Ricoh reviews

3.4

61% would recommend to a friend

(5,040 total reviews)

Yoshinori Yamashita

82% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.2

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Ricoh has an employee rating of 3.4 out of 5 stars, based on 5,040 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ricoh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Jan 28, 2010

Wasted 2 years of my life

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Well, it was actually Lanier Worldwide Services when I worked there. Fun people to work with (for the most part).

Cons

Managers played games with the sales execs Took customers for a ride They put you on a pedestal one month then they abandon you the next.

4.0

Jan 22, 2010

Good Career choice

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

No different than other environments. " you get out of it what you put into it" If your willing to work harder than others it does get recognized. You can impact your own future here.

Cons

Budget cutting is not the way to solve shortfalls from the current year. Focus needed on solving internal issues before cutting staff

4.0

Dec 28, 2009

Good place to work, needs better communications

Sales management

Recommend

CEO approval

Business Outlook

Pros

Excellent training, good benefits, benign corporation. Access to resources was great.

Cons

Nickle and dime you to death (expense reimbursement messed up) no communication across departments, leadership was a distant concept. Too much focus on esoteric "values" instead of treating employees and customers as real people,

Viewing 5020 - 5022 of 5,040 Reviews

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Jobs at Ricoh

Customer Service Courier – Mail & Print Services

Delivery and Set Up Driver

Phoenix, AZ

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Wasted 2 years of my life

Good Career choice

Good place to work, needs better communications

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