RigUp leadership has no real vision and no experience effectively scaling a growing business. While the North Star is “to power the people who power the world,” it really seems like the goal for RigUp executives is to grow the business as quickly as possible to cash out and power their bank accounts.
The “product” is a complete joke and to believe that RigUp is a technology company is to be utterly misinformed (or lied to). There’s a reason the headcount at RigUp has quadrupled within the last year; that reason is because the product cannot support the growth targets which has resulted in hundreds of manual processes to compensate. Each time an acquisition is made or a user base growth target is met, RigUp is forced to employ more people to do operational data entry to compensate for a “product” that is static and cannot be configured to meet the needs of the masses. In my time at RigUp there wasn’t ever a Product Roadmap that could be shared with customers, no organized intake of product feedback, and I can count the number of noteworthy product releases on one hand (although “noteworthy” is a stretch). To put it plainly, RigUp’s product is vaporware.
If you’re looking to work at an operations company that is masquerading as the biggest “Oil & Gas tech company in North America,” than RigUp is the place to be. If you like managing everything in Google Docs & Sheets, apply at RigUp. If you like getting 5K Slacks a day and being expected to answer messages 24/7, RigUp is the company for you.
If you’re looking for a place to build a career in tech, steer clear from here. It says a lot about leadership when they voluntarily laid off 25% of the staff during a global pandemic (to better position themselves), despite having hundreds of millions in the bank. Are these the kinds of people you really want to work for?
