RigUp reviews

3.2

48% would recommend to a friend

(273 total reviews)

Xuan Yong

38% approve of CEO

40% positive business outlook

RigUp has an employee rating of 3.2 out of 5 stars, based on 273 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RigUp employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.5 stars).

Reviews by job title

273 reviews
1.0
Aug 29, 2019

Outlook doesn't look good.

Recommend
CEO approval
Business Outlook

Pros

When talking about the mission and goal of the company, things seem really positive. RigUp Training is a great idea and could really differentiate us. But we aren't even doing a lot of what we do right now well. We launch products that aren't ready and we have no real ability to sell. But the talk of the vision is good.

Cons

If you were one of the first 50 employees or somehow make it into the "popular group", your career will go well. It's a very fraternity culture. Your career is largely impacted if you aren't friends with the right people. Growing too fast to be able to handle. Leadership seems to have no idea what's going on. But don't worry, we will hit our number by just buying other companies since we can't figure out what we're doing. There is no transparency. It often feels like something is happening that only those that know the right people know. Departments do not work well together. The CEO will trash talk other staffing firms (because ultimately that's what RigUp is) and their leaders in public slack channels. That's extremely unprofessional and he doesn't realize it.

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RigUp Response
6y
Hi there, Thank you for taking the time to write a review. As the organization has grown, we are certainly aware of these types of growing pains and aim to make sure that our vision is clear and all employees feel bought in. This feedback is helpful as we develop our strategies moving forward. If you're comfortable, I'd definitely recommend reaching out to the People/Talent team to discuss further. Thanks again.
3.0
Aug 25, 2019

Growing Pains

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are incredibly smart people here -- from those who started the company up to the newest hires. For people who like a fast-pace and embrace change, RU can be exhilarating sometimes. We really are disrupting a huge, traditional part of the oil and gas business. The benefits are great and the work environment is nice. Snacks, gym. standing desks, etc. The company is also more and more diverse by the day which I think is awesome. There is crazy high potential for this company.

Cons

Ironically, given that RU is a change agent in oil and gas, the core group of employees who built RU to its initial success are very resistant to new employees and the ideas they bring, They've hired some great new people at the individual and leader level and they seem to know what they're doing, but this group of RU veterans seems more focused on running them off than learning from them. I don't know that it's a "bro" culture thing like the other review mentioned or if it's more about old vs. new employees, but it's worth noting that this core group of employees are a bunch of young white guys and the newer employees are far more diverse. Leadership seems confused about the culture they want. When you're hired (and this is still the case), they tout work/life balance, being able to work remotely, etc, but the actual reality is that they expect you to work long, hard hours to get things done before you go play. They should be honest about that so people can make an informed choice about RU. Shaming people because they aren't in the office when you encouraged them not to be isn't right. They haven't fully invested in their employees. There is a tendency to throw people at a project or problem without sufficient training, expertise, or preparation. When the project fails or the problem isn't solved, either the employees are blamed or the manager is blamed, but the truth is the lack of the 3 things above set the employee and the manager up to fail and our leaders are responsible for that. Some of the changes seem to be changes because the leadership team can't make up their minds more than because the changes make anything better. I've been here almost a year and that's been long enough to see several re-orgs. I can't say that any of them did much, if anything, to improve performance. I want to make a career here and get promoted, but these issues make me worry that I am not a good fit and wouldn't be set up for success.

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RigUp Response
6y
Thank you for taking the time to write a review - we truly appreciate it. This insight is critical for us as we develop as an organization. It's of utmost importance to us that we're transparent across the entire company from our customers to our employees and that we're constantly pushing forward, not looking back. If you're comfortable doing so, I'd highly recommend sharing this feedback to the People/Talent team! Thank you!
2.0
Jul 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Snacks, free breakfast, unlimited PTO, flexibility to work from home.

Cons

This company use to be a great company to work for. They really valued their employees and were very transparent with everyone on where the company was heading. Since early 2019, it has been all downhill from there. They hired 200 + people in less than 6 months and it is absolute chaos. Upper management is clueless on what is going on within departments. The company culture and transparency is completely gone at RigUp. People with little to no managerial experience were put into manager roles because they knew the CEO or COO. There is little to no clear communication between teams now. The platform is an absolutely joke and they should stop saying they are a tech company and admit they are a consulting firm. Unless you are a bro or were one of the first 20 people hired, good luck on getting promoted or any career advancement. The only reason I am still at RigUp is because of the unlimited PTO and the flexibility to work from home.

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RigUp Response
6y
Thank you for taking the time to write a review. As a growing organization, we understand that we experience a variety of growing pains. We take this feedback very seriously and appreciate you sharing your experience. Again, thank you for the feedback and if you're comfortable doing so, please reach out to the People/Talent team to discuss further.
Viewing 244 - 246 of 273 Reviews

Glassdoor has 299 RigUp reviews submitted anonymously by RigUp employees. Read employee reviews and ratings on Glassdoor to decide if RigUp is right for you.