Pros
- Mostly well-intentioned people remain behind. - There have been some attempts to improve DEI, but nearly three years later, it's an uphill climb.
Cons
- They've not done a good job of integrating acquired companies. - Leadership is sporadic, a few good ones remain but many more questionable leaders still hanging on. - The organization lacks clear vision-setting at the top. The CEO does not have the ability to communicate a clear vision or strategy and does not have the confidence of the teams. - Bi-annual career progression reviews lack discipline. Any leader can show up with a single gripe and delay, or tank your promotion. The reverse is also true, as recently as this year, plenty of SVP's running around who were fast-tracked without earning the title. - Sales is on Delivery because their sales team mostly understands tech buyers. - Infighting amongst delivery teams who would rather sell a narrow solution than actually stop to see if their approach will solve the client's problem. - Genpact, a tech-first company that fails to understand the value of placing the customer's needs first, leading with discovery, and talking to end users before spoon-feeding them a tech solution. The two companies have not figured out how to work together. - Rightpoint is failing to hit aggressive growth projections, so they're slashing jobs and (because of all the reasons above), are not doing it in a very smart way.
