Riot Games reviews

4.0

75% would recommend to a friend

(1,042 total reviews)
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Dylan Jadeja

68% approve of CEO

54% positive business outlook

Riot Games has an employee rating of 4.0 out of 5 stars, based on 1,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Riot Games employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Dec 23, 2018

Failing fast

Recommend
CEO approval
Business Outlook

Pros

Nice campus, great talents in the working team, good enough compensation in gaming industry

Cons

Riot made some impressive breakthroughs in early days. (Game as a service, esports, talent-focused value). Sadly, like many successful companies that failed (Blackberry, Nokia), Riot leadership team builds up a big ego and hasn’t been humble and lived up to the manifestos. Bad management, silo teams with overlapping responsibilities, one of the worst compensation system as such a sizable company, inexperienced and bro mgmt team (D20). A CEO who never manages a company, a CTO who didn’t understand work place is not ur frat There are always plenty of excuses not to try new things. Fears of failure result in no new games after so many years and countless missed opportunities. Just because you don’t know how to do it or you are afraid to fail is not the reason to stop new ideas. No strategy nor vision because the management team doesn’t know how to do it and never did it before. (First time! ). Companies who can’t continue inventing and being humble always fail. Riot is going on that path with the current leadership team.

2.0
Jan 29, 2018
Recommend
CEO approval
Business Outlook

Pros

- Fantastic, highly competitive perks - Competitive pay (in Engineering) - The best teams practice great balance of autonomy, empowerment and direction - Huge fans of gaming, the most supportive, fun and exciting group of passionate industry professionals you'll ever work with - Huge breadth of experience, mentors are easy to find if you seek them out - The culture "bleeds" the manifesto, when it's working it is truly amazing, the strength of that manifesto allows even struggling teams to do reasonably well - If you follow the manifesto and have a good supportive manager, you can do very well here. - The people here are generally amazing, you really can "Default to Trust" for most people doing the work in the rank and file, everyone is well intentioned and trying to win. - Riot celebrates those who take accountability seriously - So much more than "just a game company", you'll likely learn more here in a few years than a decade at any other company

Cons

- "Old Guard" leaders protected by past successes and rarely held accountable without great effort, and risk - Feedback culture can be manipulated by those who want to retain power or squash criticism - Struggling to do too much, with an inability to focus means strategic decisions flip-flop and rarely last longer to 3-4 months - Senior Leaders have forgotten how to play a support leadership role - Product and Delivery disciplines have huge variances in competencies of individuals - Too Many "Chefs" in the kitchen in too many aspects of technical direction - Huge variances in pay between disciplines compound pay differences between those doing the work and those not contributing (you may find a QA/Release/Product/Delivery person working 5 times as hard as an engineering technical leader paid half what that leader is paid) - Huge variance in quality of managers/leaders means you roll the dice on whether you get a good or bad one, and bad ones can set your career back years - Vertical growth is all but dead, don't come here to move upwards. Someone has to quit, or be fired to create a vertical slot for growth and it's likely it'll be filled by a new hire, not an existing rioter - Horizontal (breadth) growth is difficult to achieve, there's a very large risk of getting stuck doing one thing for over 5 years and getting type cast into a role. As the company ages transfers between disciplines and product teams has ground to trickle - Attitude towards new product development has resulted in isolationist thinking, cultures are literally different, so are performance metrics and accountability, between large product groups at the company (esports, league, new games, central services) - Struggling to deal with the lack of diversity it's culture and focus on core gamers has created, mostly male management is blind and biased to the priority of the problem - Success requires being a member of the "bro culture/boys club" or working yourself to death to be visible, you need to play the "Cover Your A.. butt" game well here - Accountability culture can be used against you (your leaders will usually push fault down to the first person who claims fault, rather than take accountability themselves)

2.0
May 2, 2014

A siren song hides rocks ahead

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule The hours are flexible, which is awesome. No one is actively babysitting you (unlike much of the corporate world these days). Feel free to shuffle your hours around as long as you make all of your (MANY) meetings, which in practice puts a damper on that flexibility. Better stay a couple hours late, so you have time to actually do the work we talked about in all those meetings. Your work can touch a massive audience That is, if it's in the 5-10% of things we do that actually see the light of day. Most projects are a complete mess and get rebooted constantly. It's demoralizing when players complain about needing feature or product X that we've been working on for years, but will probably never ship due to internal politics. Some Riot time might look good on a resume because of our reach, but don't plan on Riot being good for your portfolio, or your confidence. Play League of Legends at work You should, because you'll need some kind of stress relief from the insanity, if you can squeeze a game in between meetings. Again, super cool benefit but kind of hampered by the reality of Riot life. The other double-edged sword is that people get really loud when they play. If your work schedule doesn't match up to your neighbors' prepare for constant distraction as they shout profanities at each other across the room. Lots of free food Remember the freshman 15? Try the Riot 20! This is how Riot shows it's love. Catered meetings and presentations, late night dinner subsidies, adult beverages at company wide events. It's really nice for the first few months. The numerous college-aged kids at Riot get excited about it a lot longer, but it's appeal can only last so long. Benefits This is one of the few areas where Riot shines. Primarily because it is easy to throw a chunk of money at the people team and there's not a lot of politics involved. If your SO doesn't have their own coverage, Riot will subsidize them as if they are an employee, which is a very nice gesture and is probably very useful to some Rioters. 401k match is decent too.

Cons

Ineffective leadership Titles don't matter, except when they do. What passes for autonomy here is a lot of theoretical talk about possible directions we can go among the masses at Riot, but the actual decisions are all still made in closed door meetings between product owners and top leaders. Once teams observe this effect, they tend to flail around trying to please the leadership. There's a real sense that no one at the top really understands which of our early decisions caused our success and which were the decisions we succeeded in spite of, so many of our leaders are afraid to make the kind of bold decisions we need to raise quality to where we want it. Painful conversations often just get kicked down the road, so we trudge on with the status quo. Many mid to upper level managers are inexperienced and/or insensitive, causing pockets of poor morale and patterns of avoidance. Our values often ring false One example: we use that word humbitious (ambitious but humble). Honestly, I think we are starting to fail at both. There's a lack of urgency in the decision making progress, because it feels like we automatically rake in a fortune no matter what we do, so why rock the boat? The humble part is fading too. There are a lot of alpha types that dominate conversations and leave little room for healthy debate. Nobody is really keeping these people in check, and they are found in many leadership positions. We're overly focused on hiring over internal promotion The discipline leaders are so focused on desperately hiring as fast as possible, that they aren't nurturing their existing teams properly. If you are currently being wooed by Riot recruiters, enjoy it. It's possibly the last time you will feel like Riot really cares about your growth. There is no clear path to promotion, and it's rare to hear about them. We recently started a regular performance review program, but the reviews don't appear to have any relationship to compensation or title. Stagnant compensation If you join up you'd better darn well negotiate like a boss, because you're getting stuck with that salary for the long haul. Riot is so obsessed with hiring, that it is ignoring the stagnant compensation of it's existing teams. This a growing powder keg that few are talking about except in frustrated whispers, because leadership has made it clear that we should just do our work out of a passion for our players. It seems the managers below them have interpreted that literally to mean no one should talk about money. Ever. Sure, passion is our primary motivation, but passion only stretches so far when you never get cost of living adjustments or bonuses to prop up dead wages and the office is located in Santa Monica, one of the most expensive areas to live in So. Cal. Mixed messages.

Viewing 28 - 30 of 1,042 Reviews

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