Riot Games reviews

3.9

75% would recommend to a friend

(1,045 total reviews)
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Dylan Jadeja

68% approve of CEO

54% positive business outlook

Riot Games has an employee rating of 3.9 out of 5 stars, based on 1,045 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Riot Games employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Nov 10, 2015

Learning to Riot in Sydney

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been with Riot in Sydney for under a year. It is great to be with a company where you can be more than your job - part of the whole business, community and experience. Players Experience First- this is not just some fad word thrown about by hr with little belief. Every decision, initiative, action riot does is weighed against the value it will add to the player experience - and we are all players. The role is bigger than your job- You will do your job and there is the expectation of delivering on it but you will also play lots of games, you will be part of projects not linked to your core role, you will do esports, you will be part of the community, you can have a say and you can be part of everything going on. Opportunity to have impact- this is not an office which is just an extension of US HQ where we salute and do what is told. The office is free to make the decision they believe is right for the players. This means in whatever job you have in riot you can have impact- you will collaborate with others in the office and internationally but you make the decision on what is the best way forward. We trust you - you are expected to deliver but no one is going to be micro managing you. The hiring bar is high and continually rising- you will work with great, passionate, serious, professional people. This is not a tech company, this is a gaming company, and yes, we play games at work.

Cons

Obviously if you don’t like what I have said above then maybe riot will not suit. You control your role and your path but it is not a 9-5 where you just do your job, you have to want more than that and you have to be flexible and comfortable with change. Senior Leadership- we are still a growing office, startup mentality, finding our way, it does mean we are lacking some senior leadership and experience and hiring is carefully done at riot which has created pains as we look for the right people. Hiring - recruitment and hiring is painfully slow - be patient, be determined.

5.0
Sep 28, 2015
Recommend
CEO approval
Business Outlook

Pros

I personally love this company, and like its mission statement, this company is literally one of THE most player-focused companies I have ever had the opportunity to work for. They take this statement very serious, and you can hear the words "player focused", "default trust", and "culture fit" anytime and everywhere in the company. When it comes to less experienced candidates, Riot somehow actually fully trusts in your judgement to make a tough call; they also embrace your mistakes, as long as you're willing to admit it. The culture here at Riot is also one thing I love, and hate: the feedback culture is very honest and open. If you did something that others don't agree, they will voice it out. The reason I say I love this is because constructive feedback is the reason that people can keep growing, but at the same time, this isn't a method for all people. One more thing I'd like to mention is the policy of having no titles in the office to reduce the hierarchical ladder in China. This gives new employees all the freedom to talk to anyone in the office about a problem or concern without having to think if they stepped over the line per se. And while this policy is in place, employees feel more empowered to work on the projects they love, instead of being limited to a certain job forever.

Cons

As I already mentioned in the pros, the word "default trust" is thrown around all the time, and yes, people do actually trust the Product Owner (PO) in his/her judgement when decisions need to made. If you were the PO in this case, sometimes you really got to make very tough calls, with limited information, and this can be a great deal of pressure. Most of the decisions that need to made here in the Hong Kong and Shanghai office are in scenarios that a lot of companies have never experienced before: such as keeping the no title policy in the company IN CHINA. With less experienced candidates, you do get a chance to be the product owner of things, and how you want to proceed with that PO status is completely up to yourself. However, it is a great deal of stress if you were to make one wrong call as a new hire and be courageous enough to admit it and just move on. These can be devastating moments as you are basically put on trial in front of a group of people that's questioning your decision.

4.0
Feb 19, 2015
Recommend
CEO approval
Business Outlook

Pros

-Fantastic autonomy to get things done. -Great perks (gym, 401k match which immediately vests, game allowances, on-site food), fantastic office. -Yearly company vacation. -People here are truly passionate about what they do. -A game company run by gamers and for gamers. -Interesting technical challenges. -Long-term opportunities abound. -Entrepreneurial people will thrive here since you're given so many chances to choose your destiny.

Cons

Some groups have very poor middle-management. Some managers at Riot are first-timers and have been promoted from other roles; they learn while on the job which comes at the expense of those they manage. It's a bit of a crap shoot when you're applying for a job who your manager will be, how proficient they are at managing people. If your manager is poor and not receptive to feedback, there's no way of escalating in a way that protects you from retaliation. Your manager controls your salary and your employment is at-will, so sugar coating feedback is a risk. Note: poor managers and groups are fewer in number than the good ones. I expect Riot will weed them out over time, but it doesn't appear to be a priority right now during our fast growth phase. Riot has done a good job defining company and player values, but has ignored team and employee values, leaving to an inconsistent experience based on where you land.

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Glassdoor has 1,463 Riot Games reviews submitted anonymously by Riot Games employees. Read employee reviews and ratings on Glassdoor to decide if Riot Games is right for you.