Rippling reviews

3.7

66% would recommend to a friend

(1,204 total reviews)
avatar

Parker Conrad

80% approve of CEO

76% positive business outlook

Rippling has an employee rating of 3.7 out of 5 stars, based on 1,204 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rippling employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
4.0
May 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Good working here and Good work culture and Facilities

Cons

Night shift which is not good for long term - Altough depends on which team you are

1.0
May 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Talented, collaborative colleagues who genuinely care about customers. Stable company trajectory.

Cons

The organization struggles with silos, high turnover, and a disconnect between customer-facing teams and product/engineering. Support for customer issues is inconsistent, and ticket resolution can be delayed due to lack of dedicated engineering involvement. The role often includes managing support escalations and filling gaps left from the implementation phase, which can be overwhelming without appropriate resources. Engineering releases sometimes introduce bugs or unfinished features, with limited follow-up based on customer feedback. Onboarding is brief and learning is largely self-guided. While enablement resources exist, achieving deep product expertise across such a broad platform is challenging. Role expectations are broad—ranging from customer retention and product consulting to escalation handling and technical troubleshooting—making it difficult to maintain work-life balance.

Viewing 388 - 390 of 1,204 Reviews

Glassdoor has 1,245 Rippling reviews submitted anonymously by Rippling employees. Read employee reviews and ratings on Glassdoor to decide if Rippling is right for you.