Rite Aid reviews

3.2

33% would recommend to a friend

(7,557 total reviews)

Matt Schroeder

20% approve of CEO

15% positive business outlook

Rite Aid has an employee rating of 3.2 out of 5 stars, based on 7,557 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rite Aid employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Aug 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Good people at the store level, for the most part and helping customers.

Cons

Stores are in a constant state of disrepair. Most have broken or inadequate heating and cooling, coolers and freezers that breakdown multiple times throughout the year, leaky roofs, out dated and broken fixtures throughout. You can't oder basic supplies even if you are completely out and need them to complete an assignment. Reach G.E.T. ( Greet, Engage and Thank) which does work to improve customer satisfaction and sales but they will not invest in staffing in order to accomplish this. Only allowed one cashier and on MOD per shift, which means we can greet and thank but the meat of the sandwich, Engage can not happen. We're given the number of tasks that we would have if fully staffed and expected to achieve the impossible daily. They have some of the best Management teams of any place I've worked but they are overwhelmed and exhausted, belittled and unappreciated.

2.0
Feb 25, 2019
Recommend
CEO approval
Business Outlook

Pros

The main reason I stayed with the company for nearly 4 years were that I had a very flexible schedule and I loved my coworkers. I also genuinely enjoyed working as a pharmacy tech. It was easier to request time off for holidays than at previous employers.

Cons

The wages are disgustingly low for skilled labor that requires you to have a certification and involves something as sensitive as handling medication and confidential healthcare records. Opportunities for advancement were slim to none and the annual review process by default awarded a whopping 2% raise regardless of how hard you may have worked. We were also increasingly pressured to fill my prescriptions with fewer tech hours and, once again, wages did not adjust in proportion with these expectations. I watched the morale of my immediate supervisor and fellow techs rapidly deteriorate accordingly. There was also an irritating emphasis on trying to up-sale by pushing flu shots on to customers who usually just seemed annoyed, and yet there was no tangible monetary incentive to do so for anyone other than upper management. Oh wait, my mistake: techs were offered the exciting prospect of a whole $100 if we exceeded their unrealistic expectations (a process that would occur over the course of an entire season). While tech wages stagnated, the CEO gave himself multiple pay raises. If you want a concise illustration of everything wrong with capitalism, look no further than Rite Aid!

3.0
Jun 8, 2016

Good people, Bad company

Recommend
CEO approval
Business Outlook

Pros

Most positions in the store are entry level, they provide basic training and on the job experience. Availability to move up quickly and easily. If you work in one of the good pharmacies, the day to day is totally manageable.

Cons

Corporations always have unrealistic goals and expectations, but these blow me away. The health plan they offer is unusable on the salary they pay unless you have literally no other expenses beyond insurance. Pharmacies are all understaffed and micromanaged. Hours are constantly cut.

Viewing 4 - 6 of 7,557 Reviews

Glassdoor has 7,735 Rite Aid reviews submitted anonymously by Rite Aid employees. Read employee reviews and ratings on Glassdoor to decide if Rite Aid is right for you.