Rite Aid reviews

3.2

33% would recommend to a friend

(7,556 total reviews)

Matt Schroeder

20% approve of CEO

15% positive business outlook

Rite Aid has an employee rating of 3.2 out of 5 stars, based on 7,556 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rite Aid employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Dec 19, 2009
Recommend
CEO approval
Business Outlook

Pros

The pay is good but you may find others are being paid more for the same level of work. Don't worry about that, just keep up your job performance. As an assistant manager in the city, I was not worried about being laid off in this tough economy. Others may have a different experience, as the company is trying to promote more cashiers to shift supervisors. But with so many tough stores, they need to keep full level managers to protect their money and products. The work is hard, but that's because you are truly running a customer oriented store. With an open mind and good work ethics, you will learn everything you need to learn about running a large retail store. So to conclude, I will say that Rite will offer you good pay, job stability, and great access to on the job training.

Cons

Now the downside... Rite aid is a mix between a Mom and Pop store and Corporate Giant. You will have to contend with both elements. On the store level you will work long hours. Everyone I know of consistently work more than 50 hours. The demands of the store and corporate needs makes it a little hard to work less. My advice is to focus on the store while you are the only manager on duty and then focus on tasks whenever you can put someone else in charge of the store. Your manager. You will not be able to choose your store, therefore you won't know what type of manager you will be working for. In my time at Rite Aid I had three bad managers and five good managers. Understand that a bad manager is your enemy. Why? because behind your back he or she is working hard to discredit and undermine you. They are lazy, will use you as their number one pawn, and yes, they will lie. Do your job, document your work, and request a transfer as soon as possible. Don't waste your time trying to prove you are a good and hard worker, DM will always side with the store manager, just move on, you will be happier, trust me. Promotions. If you are new to Rite Aid, do not run one of their stores immediately, chances are you will fail. Work there a while, learn your ropes, pay your dues. It's not as easy a job as it may look. Assistant manager will find that promotions are given a little haphazardly. More promotions are given based on DM preference than on outstanding job performance. Don't worry, you can always take your experience and more on.

2.0
Sep 19, 2023

Highly Disorganized

Recommend
CEO approval
Business Outlook

Pros

Nice discounts. Good customer connections. Fairly straightforward responsibilities. Empowered to make a customer happy.

Cons

Pay time is very inconsistent. No way to get assistance for a problem in an acceptable amount of time. No corporate leadership. Unrealistic expectations w/ chaotic training. Poor coverage and scheduling so tight there is no back up plan. Virtually impossible that any other store will have available help. Lots of theft.

1.0
Sep 17, 2023
Recommend
CEO approval
Business Outlook

Pros

•Tiny employee discount •Union benefits •Slight raises annually

Cons

•Chronic understaffing •Stores closing left and right •Constantly adding to workload without compensation or additional hours for proper staffing •Drastically cutting hours •Allows staff to be verbally and physically abused •Rewards a $25 gift card to patients for bad behavior when leaving a baseless or utterly ridiculous complaint so the cycle of bad behavior can repeat •Took away good perks that made working for the company worth the abuse •no work/life balance because it’s hard to live life surviving on 40–sometimes less— hours PER MONTH •You will have to try and find other stores with available hours or get a second job

Viewing 58 - 60 of 7,556 Reviews

Glassdoor has 7,734 Rite Aid reviews submitted anonymously by Rite Aid employees. Read employee reviews and ratings on Glassdoor to decide if Rite Aid is right for you.