Rite Aid reviews

3.2

33% would recommend to a friend

(7,556 total reviews)

Matt Schroeder

20% approve of CEO

15% positive business outlook

Rite Aid has an employee rating of 3.2 out of 5 stars, based on 7,556 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rite Aid employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Nov 7, 2021

If you need to.

Recommend
CEO approval
Business Outlook

Pros

Nothing about the job is difficult, no matter the job title. It's just all about the details and there are a lot of them; repetitively. There is always something to be done and catch up on; always. 15% of the job is waiting; on customers to make choices; on the internet that runs the computers; waiting on instruction and information...to change; to go from a job offer to actually starting work 3-4 weeks later. The more hours you work, the more PTO you get. OT = even more PTO. My first year will have me well over 120 hours of PTO. You can only carry over 40 to the next year and they won't currently buy it back from you and major holidays are black out dates so use it often or it's gone.

Cons

You wait for everything. Each store has 2 zebra scanners they work on internet that is 8-12 mbps. It's worse than old dial-up. Some of their management systems work on old green screen MS DoS style; seriously. I was supposed to get a call from a regional manager about the pay structure recalculation from standard requirement of 45 hours changing to 40. I waited 6 days to get the call. They calculated my new pay based on my average number of hours worked per week over the last 52 weeks including the missing 45 hours I was forced to be off work because of my exposure to an employee with Covid. Also my family of 3 pays over $1,000 a month with their insurance and a couple necessary 'extras'. There is 1.5 million pounds of garbage just from sale tags company wide. At least 50 lbs of magazines per week go to the trash. Average that out across 2452 stores = 6.4 million pounds of paper waste annually.

2.0
Jul 30, 2019

It's a sinking ship.

Recommend
CEO approval
Business Outlook

Pros

Flexibility in schedule. Good for college students.

Cons

Too many to list, really. Low, low pay. Increased work load with exceedingly decreases payroll hours, lazy corporate management, no bonuses, no incentives to bridge front end with pharmacy (even though they push front end to get vaccinations to pharmacy). Corporate positions often go to family members/friends of those already in corporate.

2.0
May 11, 2019

It is what you make it!

Recommend
CEO approval
Business Outlook

Pros

Depending on the location and how much input you have on what employee stays or goes it can be good. Some staff is fantastic and helps make the job enjoyable. would like to believe that there are some great districts.

Cons

Minimum staff makes it difficult. DM's make all the difference. There have been great ones in the past but unfortunately they are not all created equally. Dishonesty is a hard pill to swallow and lack of compassion on their part makes it hard to strive to do your best. Compensation is good for the pharmacist but not for staff that supports you. In order to keep the good ones, there needs to be more incentive to stay. There are some horrible front end staff that people complain about but they won't reprimand or fire. Anything goes for the horrible.

Viewing 61 - 63 of 7,556 Reviews

Glassdoor has 7,734 Rite Aid reviews submitted anonymously by Rite Aid employees. Read employee reviews and ratings on Glassdoor to decide if Rite Aid is right for you.