Rite Aid reviews

3.2

34% would recommend to a friend

(7,559 total reviews)

Matt Schroeder

19% approve of CEO

16% positive business outlook

Rite Aid has an employee rating of 3.2 out of 5 stars, based on 7,559 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rite Aid employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Jul 7, 2009
Recommend
CEO approval
Business Outlook

Pros

-Good entry level job, getting some experience in for when you apply to better jobs -Customer's are spending so much money already that when you have a coupon or something behind the counter for them, they'll love you for life -Some other associates are so nice, but are scarce

Cons

-Poor pay, they only offer a 2% [yes, only two percent] raise every year, even after I was told 3% -The company loves teenagers. They love to hire them while they're still defenseless and inexperienced so that they can screw them over. -Shift managers are paid too little so they take frustrations out on associates -The associates are as happy as the company keeps them...which is not too well -Employee discount is 20% off, but only on regular-priced items [which is like buying them at a "normal" price, anyways, no real discount there] -Like every job that works with the public, you are expected by customer's to know everything and are blamed when you don't -Humiliation of not being trusted to do a return, to void an item from a sale, or to even void a sale altogether without giving a full explanation to the customer why you cannot finish their sale without a manager's approval and awkwardly waiting for the next five minutes until the manager finally decides to show up -No security. There is not a single Rite-Aid that I know of that has a fully-functioning, working camera that is recording at all times. Not ONE. Oh yes, there are faux cameras that blink and look real, but the management has given up replacing the batteries so that it doesn't even blink anymore. Making it seem as though they never worked in the first place, which the didn't. Meaning? You get robbed, abused, or anything of that sort, you have no proof.

1.0
Mar 14, 2009

value your employees and customers.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

fewer employees and closeness to them. great customers

Cons

open longer than other retailers especially on holidays. all these with the exception of a few close at least by six or are not opened. store and assistant manager are required 50 hours a week there by cutting full time hours for shift supervisors. we are usually down in sales after six p.m. on sundays and have few sales before noon on sundays. we were open 9-9 thru the week and 10-6 on sunday. pay scale is not up to what competitors pay. district and regional managers use intimidation to scare lower management to do what they say is 0 tolerance policy. to me 0 tolerance is harassment in the work place or discrimination. to say one can be fired for not pulling outdated milk three days ahead of time even if only one gallon, you can be fired on the spot, store manager and who ever was on duty that day. there are many more petty examples of this 0 tolerance policy. required to be open in dangerous times such as blackouts and severe snow weather, level 3 and 4, and icy conditions. personal time and family life are not an option. you are definitely criticized more for what is not accomplished than praised for work well done. we are faulted if equipment does not work right on some things, i.e western union. too much to list.

1.0
Feb 17, 2021
Recommend
CEO approval
Business Outlook

Pros

It was close to my home.

Cons

Low pay, work your to a pulp and on holidays, awful management.

Viewing 7378 - 7380 of 7,559 Reviews

Glassdoor has 7,737 Rite Aid reviews submitted anonymously by Rite Aid employees. Read employee reviews and ratings on Glassdoor to decide if Rite Aid is right for you.