Rite Aid reviews

3.2

34% would recommend to a friend

(7,558 total reviews)

Matt Schroeder

19% approve of CEO

16% positive business outlook

Rite Aid has an employee rating of 3.2 out of 5 stars, based on 7,558 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rite Aid employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
3.0
May 16, 2011
Recommend
CEO approval
Business Outlook

Pros

-Compensation is slightly higher than minimum wage -Not as busy as other drugstores (CVS, Walgreens) -Since its a pharmacy store, many customers are regulars and you can develop good relationships with some of them -The discount is 20% for employees; about what you'd expect from this type of location, I guess. It's not terrible.

Cons

-Apparently this company is losing a lot of money, because they only schedule ONE person to run the entire front end of the store (everything but the pharmacy). So you are there alone with the manager, and you're expected to be the cashier, help people on the floor, run the photo lab, make sure everything's clean, help people with perfume, AND perform extra tasks such as price changes. It is ridiculous. I certainly do not mind hard work, but with this level of work, it is difficult to provide the best customer service. I suppose if the manager is hard-working it would be better, but at my location, the manager sat in his office essentially the whole day. So, I was basically working by myself. Rite Aid needs to take a cue from Walgreens and have at least two people scheduled in the front end. -Management does not communicate with employees. You have no idea if you're doing a good job or not. -The attitude at Rite Aid is not focused on the customer, its focused on getting as many people to sign up for their stupid Wellness Cards. Maybe if they cared a bit more about customer service, they'd have more business! -Like CVS, Rite Aid now requires a card (the Wellness Card) for a customer to be eligible for sales. Unlike CVS, Rite Aid will NOT scan a courtesy card if a customer does not want a Wellness Card. This sucks for cashiers because you get customers constantly whining about how unfair it is to need a card.

2.0
May 15, 2011

Waste of time

Recommend
CEO approval
Business Outlook

Pros

Was once a diverse place to work ..but that has changed.

Cons

after eckerd acquisition.almost all promos went to unqualified eckerd emps. Company has suffered deeply until certain regions based on the talents of former eck emploees catch up. Also.there are now more clicks and promotions are based on favoritism instead of accomplishments or experience. Diversity is al also non-existent at senior levels after the acquisition.which is already post four years.

Viewing 7402 - 7404 of 7,558 Reviews

Glassdoor has 7,736 Rite Aid reviews submitted anonymously by Rite Aid employees. Read employee reviews and ratings on Glassdoor to decide if Rite Aid is right for you.