Rite Aid reviews

3.2

33% would recommend to a friend

(7,556 total reviews)

Matt Schroeder

20% approve of CEO

15% positive business outlook

Rite Aid has an employee rating of 3.2 out of 5 stars, based on 7,556 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rite Aid employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
May 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Friendly and supportive co-workers High pay Offered benefits: VSP, health insurance, dental Room for advancement - was offered to become pharmacy manager and pharmacy district manager (turned both offers down because these jobs are not worth the added stress)

Cons

12-14 hour shifts (depending on the pharmacy hours) back to back without a set break When we try to take a lunch break, it's often interrupted High stress Have to work holidays - even Christmas and Thanksgiving Had to work during snow storm even when they declared a state emergency and did not allow anyone on the road. I almost got into an accident 3 times while being on the slippery, white-out road. Upper management cares about metrics while emphasizing customer service, but does not give us enough staff to provide these services comfortably Angry customers Fear of being robbed Insurance issues Endless phone calls Dealing with patients who forge/alter a prescription - had to call the police a few times When a technician calls out, it's incredibly difficult to stay afloat because we are given barely enough tech hours to run a pharmacy Being asked to push flu shots at the in-window, out-window, drive-thru, and over the phone. For example, answer the phone with "Rite Aid Pharmacy, this is *employee*. Would you like to schedule a flu shot today?". Our goal was over 1000 flu shots this year. We sometimes do 20 flu shots a day (more or less) with only one pharmacist on duty. Pharmacists have too much to do with not enough support. We are expected to do Medication Therapy Management (Outcomes and Mirixa), point of care, ordering CII's, checking in CII's, monthly CII count, QA'ing prescriptions so quickly that we have our licenses on the line by overriding drug interactions because we do not have the time to call the doctors office unless it's severe, managing pharmacy technicians, resolving customer complaints, weekly conference calls and managing our metrics.

2.0
May 24, 2016
Recommend
CEO approval
Business Outlook

Pros

There are many locations, and it's easy to work at multiple stores if help is needed. It's an indoor job, so you don't have to worry about the weather. 20% discount for employees; also, special Employee Appreciation Days that bump the discount up to 30%. If you're a peon in the pharmacy, they provide free pharmacy tech training.

Cons

The employee discount is meager compared to other companies and is not compounded with sale/clearance prices. They rarely ever allow the pharmacy managers to hire enough techs/cashiers. The pay is not enough for the amount of work we're expected to perform. Despite the previous statement, corporate will do everything they can to make sure employees don't go over 40 hours a week so they don't have to pay overtime.

3.0
Mar 30, 2016
Recommend
CEO approval
Business Outlook

Pros

We treat each other and customers with great respect. We have regular customers who know is by name and us theirs. Mostly positive towards each other and try to help as much as we can

Cons

Understaffed underpaid overworked we definitely need to be paid higher for the high stress level that we have everyday. Some techs have quit because they started having health problems due to the stress level.

Viewing 85 - 87 of 7,556 Reviews

Glassdoor has 7,734 Rite Aid reviews submitted anonymously by Rite Aid employees. Read employee reviews and ratings on Glassdoor to decide if Rite Aid is right for you.