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      Ritz-Carlton

      Part of Marriott International

      Is this your company?

      Ritz-Carlton reviews

      3.7

      69% would recommend to a friend

      (2,962 total reviews)
      avatar

      Hervé Humler

      80% approve of CEO

      67% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Career opportunities

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.3

      Senior management

      3.2

      Work/Life balance

      Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Jan 27, 2020

      Get ready to work

      Bellman
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay for minimum responsibility. Job makes you well connected through guests that come in. Create life long friends with other employees and guest. Can be very full filling job. Amazing health benefits and hotel discounts at all Marriott hotels. Can transfer to any department there is an opening. Can transfer to any Marriott hotel in the world you want.

      Cons

      Be ready to be blamed for things you had nothing to do with. The employee handbook will be followed and enforced without mercy. Schedule is random and unpredictable. Be ready to walk 9-14 miles while on the clock. Can be very physically demanding. Big time favoritism. Seniority rules, even if they don't work in your department!

      3.0
      Aug 12, 2019

      Good People - Not the best job

      Concierge
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people that you work with are amazing and most guest are really great.

      Cons

      -Pay not the best - Stingy tippers - Inconsistent scheduling - Management does not care about you (You are a number to them)

      1.0
      Apr 9, 2019

      Good company, very bad management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company culture, pay, benefits, health insurance.

      Cons

      Management that do not know how to properly manage employees. They act more like bosses than actual leaders. Leaders take full responsibility in case of mistakes and have the courage to find solutions to problems and do something about them. They do not even apply the real basic standards of the Ritz Carlton experience themselves so how could they teach of expect them from employees. They spend time speaking up to point out mistakes but never rave when employees do great. That says a lot about them. They do not have the balls to handle very difficult situations so they just let it be.

      Viewing 61 - 63 of 2,962 Reviews
      Related searches: Ritz-Carlton jobs | Ritz-Carlton salaries | Ritz-Carlton benefits | Ritz-Carlton interviews
      ReviewsRitz-Carlton reviews

      Glassdoor has 3,527 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.