Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,962 total reviews)
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Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Oct 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Location Location Location Location Location

Cons

I experienced everything from sexual harassment to wage fraud during my time with this company. Management was unprofessional and retaliated when I raised concerns about my pay. I was misled about my compensation, and many of my questions were ignored. Sexual harassment was openly tolerated, and reporting it felt pointless. The neglect and lack of support I endured took such a toll on me that I was diagnosed with depression and ultimately forced to leave. I deeply regret ever applying here—January 2026 would have marked three years of employment for me. I would not wish my experience on anyone, and I can only hope that sharing my testimony will spark much-needed change in the way this company operates.

4.0
Sep 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Good Clean Money Growth Good

Cons

None None None None None

4.0
Sep 10, 2025

Catering

Recommend
CEO approval
Business Outlook

Pros

Many big value events planning.

Cons

Overtime a lot no work-life balance.

Viewing 70 - 72 of 2,962 Reviews

Glassdoor has 3,527 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.