Question 1

Is Ritz-Carlton a good company to work for?

Accepted Answer

Ritz-Carlton has an overall rating of 3.7 out of 5, based on over 3,527 reviews left anonymously by employees. This rating has been stable over the past 12 months. 69% of employees would recommend working at Ritz-Carlton to a friend and 67% have a positive outlook for the business. The best reviews about Ritz-Carlton have been left by employees working as Intern, In Room Dining Server and Food Runner.

Question 2

Does Ritz-Carlton pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

Question 3

How satisfied are employees working at Ritz-Carlton?

Accepted Answer

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

Question 4

What are the top reviewed jobs at Ritz-Carlton?

Accepted Answer

Server (116), Front Desk Agent (80), Server/Waiter (55), Bartender (54), Concierge (53), Intern (44), Hostess (38), Internship (35), Guest Relations (34), Manager (30), Sales Manager (30), Banquet Server (29), Guest Experience Expert (29), Cook (28), Loss Prevention Officer (26)

Question 5

What are the pros of working at Ritz-Carlton according to real employee reviews?

Accepted Answer

"Great benefits and inspired by peers daily!" ((in 286 reviews)); "This job offered great pay and was straightforward." ((in 154 reviews)); "Excellent Training and knowledge of customer service" ((in 65 reviews)); "working with great people and teams in a environment with rich company culture." ((in 55 reviews)); "Great leaders and coworkers." ((in 51 reviews))

Question 6

What are the cons of working at Ritz-Carlton according to real employee reviews?

Accepted Answer

"Hours constantly changing and poor management" ((in 189 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 127 reviews)); "No work life balance in the food and beverage department" ((in 99 reviews)); "salary is low and very hard to get a promotion" ((in 89 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 62 reviews))

Question 7

What are employees saying about Ritz-Carlton layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

Question 8

What are the top reviewed Ritz-Carlton locations?

Accepted Answer

Naples, Santa Barbara, Orlando, New York, Miami, Washington, Sarasota, New Orleans, Dallas, Atlanta, Charlotte, Amelia Island, Laguna Niguel, Greensboro, Truckee, Key Biscayne, Los Angeles, Half Moon Bay, Denver, Fort Lauderdale, San Francisco, Chicago, Dana Point, Boston, Saint Louis, Avon, Rancho Mirage, Marina del Rey, Philadelphia, Marana

Ritz-Carlton

Ritz-Carlton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

It's gotten really bad

Shiney on the outside.....

Very unreliable

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